Latest Jobs:

Digital Marketing Manager, Watford - View | Category Assistant (Graduate Commercial Opportunity), Watford - View | Project Manager - Buying, Watford - View | Pricing Analyst - 6 month FTC, Watford - View | Assistant Merchandiser, Watford - View | Assistant Category Manager, Watford - View | Category C (HGV Class 2) LGV Driver, Worksop - View | Kitchen and Bathroom Sales Designer, Norwich - View | Marketing Manager - 6 month Maternity cover, Northampton - View | Ecommerce Product Owner, Watford - View | Category C (HGV Class 2) LGV Driver, Bicester - View | Marketing Assistant - Point of sale ( 6 month secondment), Watford - View | Project Manager Consumer Division - Field Based, Field Based - View | Customer Service Assistant, Woking - View | Kitchen and Bathroom Sales Designer, Andover - View | HR Business Partner - Retail, Field Based - View | Category C (HGV Class 2) LGV Driver, Slough - View | Kitchen and Bathroom Sales Designer, Cricklewood - View | Customer Service Assistant, Bicester - View | Customer Service Clerk - Treasury, Northampton - View | Reconciliation Clerk - Treasury, Northampton - View | Drivers Mate, Bicester - View | Category C (HGV Class 2) LGV Driver, Salisbury - View | Category C (HGV Class 2) LGV Driver, Chelmsford - View | Communications & Events Manager, Watford - View | Deputy Manager, Oxford - View | Customer Service Assistant, Blackheath - View | Finance Business Partner, Northampton - View | Estimator, Northampton - View | Management Accountant, Crick - View | Operations Finance Manager, Leicester - View | Digital & E-Commerce Category Assistant, Northampton - View | Senior Multichannel Merchandiser, Watford - View | Kitchen & Bathroom Advisor, Chiswick - View | Cleaner, Maidstone - View | Customer Service Assistant, Havant - View | Head of E-Commerce, Stoke-On-Trent - View | Trading Support Coordinator, Northampton - View | Area Sales Manager (Covering London), London - View | Area Sales Manager (Covering Kent), Field Based - View | Sales Advisor - Underfloor Heating Division, Preston - View | Customer Service Assistant, Sutton Coldfield - View | Customer Service Assistant, Newcastle - View | Store Manager, Various - View | Store Manager, Various - View | Deputy Manager, Various - View | Kitchen and Bathroom Sales Designer, Clifton - View | Kitchen and Bathroom Sales Designer, Swindon - View | Kitchen & Bathroom Advisor, Ashford - View | Capacity Planner/Supply Chain Analyst, Northampton - View | Trainee Assistant Branch Manager, Felixstowe - View | Customer Service Assistant, Swindon - View | Customer Service Assistant, Newcastle - View | Customer Service Assistant, Ipswich - View | Senior Key Account Manager, Nationwide - View | Trade Support Assistant, Andover - View | Kitchen and Bathroom Sales Designer, Basingstoke - View | Kitchen and Bathroom Sales Designer, Guildford - View | Kitchen and Bathroom Sales Designer, Woking - View | Kitchen and Bathroom Sales Designer, Winnersh - View | Kitchen and Bathroom Sales Designer, Dorking - View | Kitchen and Bathroom Sales Designer, Southampton - View | Kitchen and Bathroom Sales Designer, Waterlooville - View | Brand Manager - Own Merchant Brands, Northampton - View | Kitchen & Bathroom Advisor, Hemel Hempstead - View | Kitchen & Bathroom Advisor, Basingstoke - View | Customer Service Assistant, Cheltenham - View | Customer Service Assistant, Basingstoke - View | Customer Service Assistant, Bournemouth - View | Category Manager - Fantastic Commercial Opportunity, Crick - View | Deputy Manager Bench, Andover - View | Category C (HGV Class 2) LGV Driver, Newcastle - View | Communication & Events Manager, Watford - View | Marketing Manager, Northampton - View | Marketing Campaign Manager, Watford - View | Corporate Communications Coordinator (Fixed Term Contract until December 2015), Northampton - View | Customer Service / Monitoring Station Operator (Nights), Northampton - View | Customer Service Assistant, Alton - View | HR Assistant, Crick - View | Van Driver, Oldham - View | Customer Service Assistant - Halesowen, Halesowen - View | Category C (HGV Class 2) LGV Driver, Lancaster - View | Customer Service Assistant, Lancaster - View | Forklift Truck Driver - Part Time, Halesowen - View |

National customer service

The Customer Services team, based at our National Customer Service Centre in Northampton, are responsible for responding to over 1,000,000 customer calls, 75,000 e-mails and an additional 4,000 written contacts per annum.

The team resolve customer queries and complaints, arrange customer home deliveries and installations and manage telephone orders. 

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