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  • Demand Planner

  • Business: Wickes
  • Sector: Supply Chain & Distribution
  • Location: Watford, Hertfordshire
  • Salary: Competitive + Benefits
  • Hours of work: 9-5 (Flexi Working)
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 17-Oct-2018
  • Job reference: 18291

Job Description

Wickes is an exciting, fast paced, changing environment and we have a lot going on for this year. We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch!


What are we looking for?


We are looking for Demand Planner to support senior supply chain management in achieving business targets and to lead best practice across a working group to achieve availability, cost and service to ensure departmental targets are met and exceeded.


Key Responsibilities

  • To deliver outstanding customer service whilst working within the company framework and objectives

  • To represent Supply Chain in promotional, range change and natural work team meetings to ensure data capture and necessary input from Supply Chain.

  • To challenge and improve the business processes and systems, completing projects, tracking and reporting the resulting benefits.

  • To help develop talent and create leaders of the future, to ensure minimal disruption within departments and to keep knowledge within supply chain.

  • To manage the product supply processes to ensure all orders are placed accurately and timely to drive optimum minimum project quantity availability in store

  • To ensure DC stock-holding and inbound plans support achieved sales to ensure maximum order fulfilment .

  • To ensure forecasts and supplier orders are accurate and timely for all lines to drive full availability.

  • To ensure forecast processes are correct and systems reflect anticipated demand to plan for major spikes.

  • To review replenishment parameters with suppliers that will minimise supply chain costs. (E.g.: ordering frequency, vehicle drop size, route to market, order multiples) and implement improvements with suppliers.


A full job description is available prior to interview


What We’re Looking For:

  • Ability to manage self through proven prioritisation and ability to cope with peaks in workload both increase and decrease.

  • Ability to work in a diverse supply chain environment (i.e., constant changing environment).

  • High level of analytical and system skills; Intermediate Excel skills, PC literate.

  • Good questioning skills – ability to challenge constructively.

  • Listening skills - to understand potential impacts on product supply and determine corrective course of action

  • Decision-making skills – ability to escalate when appropriate.

  • Ability to forward plan – for promotions / range reviews and manage self to accommodate when workload increases/decreasing.

  • Good communication skills – can give information without being prompted,  produces information that can add value to the business and understands when issues impacting business needs to be communicated and knows how to do this in a constructive manner

  • Ability to communicate with stakeholders at various levels of seniority across the business

  • Ability to work in a pressurised daily routine environment – able to react to changes in daily routines and can prioritise self without impacting own workload or team.

  • Ability to prioritise and methodically structure own workload

  • Ability to adhere to defined processes and procedures – can also design and implement improvements to processes

  • Previous experience in Product Supply / Logistics (stock management or forecasting) - ideal 4 years.

  • Experience of fast moving or complex Supply models preferable



What we can offer you?

Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers and that’s why the first thing you’ll notice at Wickes is the way everyone pulls together.  It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make.  

Chances are you’ve never experienced anything quite like our culture.  All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be.  If that sounds like you, we’ll make you feel right at home


Our strong family values and 'cornerstones' lie at the heart of the success of our journey - from family business to forward thinking business. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us.

And if, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of perks on top of a salary that grows with you as you grow in our business.

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