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  • HR & Payroll Manager

  • Business: Wickes
  • Sector: Human Resources
  • Location: Northampton, Northamptonshire
  • Salary: Excellent + bonus + benefits
  • Hours of work: 37.5
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 23-Mar-2020
  • Job reference: 26497

Job Description

Wickes are a digitally led, service enabled organisation with a project in every home.

We are excited to announce we are currently recruiting for a HR & Payroll Manager to join our growing HR Shared Services team based in Northampton.

Role Purpose:

Manage the payroll activities including the 3rd party supplier relationship ensuring Wickes is compliant. Lead the HR MyPeopleServices team completing HR administration, resolving first level HR queries, escalation to SMEs in HR Function. 

Key responsibilities:

  • To oversee and be responsible for the start to end payroll process over all service lines in line with HMRC compliance are payroll regulations/statutory deductions etc (Tax, NI, deductions, levy, pension, benefits etc)

  • Manage 3rd party relationship with outsource payroll provider (currently SDW Mauritius) including ways of working, performance, processes

  • Provide standard payroll reporting data to Finance & statutory reporting as required

  • Lead a team of MyPeopleServices (MPS) Advisers (HR & Payroll administration & Tier 0/1 queries) and manage MPS service delivery performance/admin activities against SLAs

  • Manage MPS KPIs providing insight to trends and recommend improvements to HR Service Delivery Manager

  • Manages the content development and maintenance of HR portal information improving self help tools for Managers and Colleagues

  • Collaborates with the leaders of HR Centers of Excellence to ensure complex and higher-level queries can be answered quickly and accurately

  • Work with HR Systems to ensure that legislative & process rules are maintained & developed e.g. payroll deductions & MPS workflows

What are we looking for:


  • CIPP qualified - essential


  • Managing/supervising an outsourced payroll function 

  • Supervisory/line management  responsibility for HR administration & resolving stage 1 queries

  • Experience of working with a HR Ticketing tool e.g. Service Now/Ask HR

  • Supplier relationship management

  • Implementing new systems/services


  • Line Management

  • Communication & organisational skills

  • Can engage with SME and non SME colleagues (at different grades)

  • Analytical skills & KPI tracking

  • Problem solving


  • Payroll - legislation, latest developments/thinking

  • Curious about external/internal industry thinking

What can we offer you?

Wickes’ culture is a best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. It’s an exciting time in Wickes’ history as 2020 will be the year that Wickes demerges from the Travis Perkins group and becomes a FTSE 200 company in its own right.

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