Import Coordinator

We are looking to recruit an Import Coordinator to join our Product Supply Team, based in our Support Centre in Watford. This is very much an entry level role, and what we really need from the candidate are excellent interpersonal skills. We are willing to train them up to the required level.

This role will manage all aspects of the import process, tracking and ensuring all customers are informed of the progress of their shipments to ensure all requirements are met.

Key Responsibilities:

• Completion of end to end customs, logistics and forwarding activities as required.

• Coordinate flow of information between internal stakeholders and external partners.

• Liaise between Suppliers, Forwarders and customs agents to gather necessary documents and information.

• Follow strict and time sensitive SOP’s/SLA’s to ensure compliance and completion by deadlines.

• Ensure all reports including internal and external partner reports are completed within the deadline.

• Working with HMRC and other bodies to apply for and monitor certificates, licences and quotas.

• Understanding and adhering to all company policies and procedures relevant to the role.

What are we looking for:

• GCSE Level

• Some knowledge of Excel

• Proficient in MS Office

• Some experience using Google sheets

• Attention to detail

• Ability to prioritise

• Excellent communication skills

• Problem-solving skills

• Customer focused with excellent communication skills.

• Self-motivated, with a can-do attitude

What can we offer you:

Wickes’ culture is a best kept secret; it's a collaborative, down to earth, fund and exclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we will make you feel right at home.