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  • Product Owner

  • Business: Wickes
  • Sector: Marketing
  • Location: Watford, Hertfordshire
  • Salary: Competitive + Benefits
  • Hours of work: Mon-Fri 9-5
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 20-Jul-2018
  • Job reference: 16656

Job Description

This role is a junior product owner role and would suit an individual looking to increase product ownership skills and expertise


Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers.  That’s why the first thing you’ll notice at Wickes is the way everyone pulls together. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture.  All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.


A little about the role...


We are currently looking for a Product Owner - Optimisation to join our team.  Your role will be to lead and develop one or more of Wickes Digital Products; and the prioritisation of product development and roadmaps for those products. Also you will own the optimisation strategy and deliver measured results to prove the value in development of new product on Wickes digital platforms.  The Product Owner reports in to the MultiChannel Development Manager, forming part of the development and optimisation function within the Marketing team


This role will help drive forward ongoing optimisation and improvements in the customer experience across the multichannel customer platforms (web, app & digital in-store experiences)


This role is a junior product owner role and would suit an individual looking to increase product ownership skills and expertise



Principle Accountabilities


  • Work within the Multichannel Development team to deliver key projects and develop digital products as prioritised by the Development Manager in order to increase the impact of WIckes Digital channels and grow its Multichannel capability


  • Assess value, develop cases, and prioritise stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy - communicate the progress of product development within the Multichannel team and regularly to key stakeholders

  • Provide backlog management, iteration planning, and elaboration of the user stories

  • Manage the relationship with the testing partner Monetate and testing roadmap and own the testing roadmap.


  • Feed recommendations in to the development backlog, to build the testing and development roadmap, supported by reporting circulated to multichannel team


  • Work with the Trading Optimisation manager to identify, execute and measure ecommerce test strategies which help to step-change the performance of our key KPI’s


  • Deliver monthly reporting and plans to communicate progress on testing and steer the prioritisation of future tests - working collaboratively with Development, Trading and Marketing teams to ensure a balance of activity across all key areas of the team



What we are looking for in you?


  • Multi-variant testing experience

  • Backlog and prioritisation management experience

  • Previous experience of managing relationships with external suppliers

  • Ability to take a logical approach to resolve issues/pain points for online experiences

  • Familiar with HTML/CSS/JQuery

  • Good problem solving skills.

  • Ability to recommend multiple solution to an issue

  • Excellent relationship building skills, essential for working with internal and external customers and suppliers

  • Knowledge of Agile methodology

  • An ‘out of the box’ thinker


Desirable Skills


  • Experience of working for a multichannel retailer or online only retailer

  • Experience of working in an Agile environment

  • Qualification in coding language

  • Knowledge of MVT testing solution



What can we offer you?


Wickes provides own-brand home improvement products and is committed to strengthening its position as the destination DIY and Home Improvement store for DIYers and Tradespeople. No wonder they have been voted “Britain’s Favourite DIY Store” and continue to grow their Business.


Wickes are part of the Travis Perkins Group, the UK’s largest supplier of building materials with over 20 different brands and over 28,000 employees we are able to offer long and varied career opportunities. We are committed to investing in your development and enabling you to fulfil your future career aspirations


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