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  • Supply Chain Assistant - Graduate Opportunity

  • Business: Wickes
  • Sector: Supply Chain & Distribution
  • Location: Watford, Hertfordshire
  • Salary: Competitive + Benefits
  • Hours of work: 39 hours a week
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 09-Jan-2019
  • Job reference: 19499

Job Description

Wickes is an exciting, fast paced, changing environment and we have a lot going on for 2019! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch!

What are we looking for

We are looking for a Recent Graduate to join the team as a Supply Chain Assistant. In the role you will support senior supply chain management in achieving business targets. Achieving availability, cost and service to ensure departmental targets are met and exceeded is a vital part of the role. You will also have to deliver outstanding customer service whilst working within the company framework and objectives.

As a Supply Chain Analyst you will manager junior Supply Chain Analysts with their development, systems knowledge and ability to enable them to meet defined individual and department targets. Representing Supply Chain in promotional, range change and natural work team meetings to ensure data capture and necessary input from Supply Chain is something you will do on a daily basis.

Long term objectives will be for you to challenge and improve the business processes and systems, completing projects, tracking and reporting the resulting benefits.In the role you will also help develop Wickes talent and create managers of the future, to ensure minimal disruption within departments and to keep knowledge within supply chain.

Role Responsibilities


  • To manage the product supply processes to ensure all orders are placed accurately and timely  to drive optimum minimum project quantity availability in store.

  • To ensure forecasts and supplier orders are accurate and timely for all lines to drive full availability.

  • To resolve or escalate all supplier performance issues impacting availability.

  • To assist in the management of total business unit stock and availability to identify any underperforming areas and investigate and take action with the analyst as appropriate.

  • To manage seasonal uplifts and seasonal system inputs to ensure maximum availability and efficient usage of the system, supporting the CSM in ensuring that stockholding is kept in line with budget / AOP.

  • To support category supply analysts with supplier availability meetings, to produce reporting packs and recommendations for improvement and ensure full root cause analysis is completed with the appropriate action to resolve

  • Manage range change activity from discontinued SKUs to new line introduction – ensuring the category supply analysts have timely information and reporting out to the business is clear, any issues highlighted well in advance to budget (stock) and is delivered to store within the company processes


  • To review replenishment parameters with suppliers that will minimise supply chain costs. (E.g.: ordering frequency, vehicle drop size, route to market, order multiples) and implement improvements with suppliers.

  • To work with other supply chain colleagues to ensure optimum solutions and best practices are followed to drive availability and minimise stock and supply chain costs.


  • To communicate to all relevant external and internal teams on all availability issues with action taken to resolve any issues that may impact sales or service.

  • To work closely with the Commercial teams to identify areas to drive sales, reduce stock and improve availability.

  • To identify and implement agreed process improvements.


  • To support the department budgeting process

  • To monitor and report on team performance for use in reviews

  • Conduct regular performance reviews with Analysts

What we are looking for in you

  • Previous experience in Product Supply / Logistics (stock management or forecasting)

  • Educated to Degree Level or equivalent.

  • Ability to manage self through proven prioritisation and ability to cope with peaks in workload both increase and decrease.

  • Ability to work in a diverse supply chain environment (i.e., constant changing environment).

  • High level of analytical and system skills; Intermediate Exel skills, PC literate.

  • Listening skills - to understand potential impacts on product supply and determine corrective course of action

  • Decision-making skills – ability to escalate when appropriate.

  • Ability to forward plan – for promotions / range reviews and manage self to accommodate when workload increases/decreasing.

  • Good communication skills – can give information without being prompted,  produces information that can add value to the business and understands when issues impacting business needs to be communicated and knows how to do this in a constructive manner

What we can offer you

Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers and that’s why the first thing you’ll notice at Wickes is the way everyone pulls together.  It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be.  If that sounds like you, we’ll make you feel right at home

Our strong family values and 'cornerstones' lie at the heart of the success of our journey - from family business to forward thinking business. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us.

And if, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of perks on top of a salary that grows with you as you grow in our business.

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