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Alicia, Operations Manager (Management Apprentice)

08/04/2020
George Welsh our consultant managing the role

I joined the company over three years ago in September 2014. I had decided that after a year of being in college, that it simply wasn’t for me. So I applied for a job within Wickes. I had started out with a 3 hour contract but was fortunate enough to be able to move up quickly and I had a full time contract within 5 months, After a year and a half I had been promoted from Customer Assistant to Senior customer assistant and was given training to become a keyholder and forklift driver.

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In April of last year I came over to work in the Bournemouth store to support them, and at the end I was offered a transfer to the Bournemouth store, and a promotion to Operations Manager within Wickes.I first found out about it after I was nominated by my store manager to take part in the apprenticeship scheme and after having all the information sent through it was an offer I definitely didn't want to turn down. It seemed like a well structured course with a recognised qualification at the end of it, and all this work would be included in my work day, so that mean no extra work to do at home unless I wanted to!


Even though I only joined the scheme at the end of January this year, I have found it to be a great experience, the first workshop I attended was fantastic and my facilitator was really friendly and informative, he made the session fun and I really feel as though I took a lot back with me. 

I loved the workshop, It was great to have the pre-work brought to life and to be able to share ideas with people who are also attending the course.  I am most looking forward to putting my learning into practice and using different techniques to develop myself. 

Also, i’m looking forward to attending more workshops.The main challenge for me is going to be making sure I have the time to complete all my coursework to a good standard while also making sure I fulfil my role as Operations Manager and don’t neglect my store or colleagues.

I would always recommend people to join Wickes because all of of the opportunities I have been given by the company. It also has a great ethic towards the environment, health and safety, colleague and customer welfare. 

I have always had proper training to do my job safely and properly and I have always had the support of my colleagues in and across branches and the help and support from my store manager is fantastic.

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Fresh off the shelf

Joe Cornish, Regional Leader

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Store Operations

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Blogs

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9/15/2020

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What’s your role at Wickes?I am a Regional Leader,  I look after an area of stores across the South East and London. Tell us a little bit about your background. How did you end up working at Wickes?I previously spent 10 years working in the food retail sector in various roles and wanted to try something new and a little bit different. I instantly became addicted to the fantastic culture in Wickes and the opportunities it has brought for myself and my team. I started 4 years ago as a Store Manager and have been a Regional leader since Jan 2020. What makes a typical day at Wickes for you?I spend most of my day visiting my store teams, understanding how their business is performing, and both encouraging and looking for opportunities to improve the shopping experience for our customers, whilst keeping our stores safe and legal. What do you love about your job?Bit of a cliche but genuinely no two days are the same, this has taught me a wide variety of skills and experience. I love talking with a wide variety of people from colleagues to customers, and I enjoy supporting colleagues as they grow towards their future career goals. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes? The inclusivity of our business is our greatest quality, so the best advice I can give is to be yourself, embrace the fun and friendly culture, and be open to both sharing and hearing great ideas from our colleagues.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Stefanie, Operations Advisor

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Support Functions

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Blogs

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8/26/2020

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What's your role at Wickes?I am an Operations Procurement Manager. I sit within the Store Operations Department under the Cost Control team. Tell us a little bit about your background. How did you end up working at Wickes?I initially started with Wickes as a part-time colleague in stores whilst I was at University but it soon became clear to me that I wanted to stay on and build my career in Wickes. After earning my degree, I started taking on more roles in-store and became full time. I was exploring my options both in-store and out of stores as I found out that there was a wide variety of roles available within Wickes and that’s how I made my way to the Support Centre. I have now had three different roles within the Support Centre (working my way up within Store Operations) and I’m loving my time with Wickes even more. What makes a typical day at Wickes for you?I’m involved (to varying degrees) in all new stores, refits and all the ranges reviews that take place in stores so you’ll probably find me in a meeting! Joking aside, there is a lot of interacting with our suppliers (building relationships and keeping on top of all the projects going on) and with lots of different teams in the Support Centre. All the while, I have to make sure we’re getting the best work for the best price. It’s such a varied role and you get to talk to and work with so many people. What do you love about your job?It’s got to be the fact I get to interact and work with so many different people. It’s great to be able to meet so many people from teams across the Support Centre. What makes Wickes a great place to work? What advice would you give someone who wants to work at Wickes?I really enjoy the flexibility and the culture Wickes offers. Both in-store and in the Support Centre there is so much opportunity to learn and grow as well as having a life outside of work. Everyone is so supportive and lovely, it’s amazing what you can achieve with the right culture! My advice to someone who wants to work at Wickes is: do it! Jump in with both feet and don’t be afraid to say yes to any and all opportunities that come your way.

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George Welsh

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George Welsh

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