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How we work

Our Unique Culture

At Wickes, we’re proud of our unique culture.


Each of us here is different, but we all share a way of being.


Welcoming new people and ideas.


Displaying both humility and an ambitious, can-do spirit. This is how everyone here enjoys an experience beyond the everyday’

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Our People Promise 

As well as our winning behaviours, we’ve also set out what we offer you as an employee, and what we expect in return.

These three themes make up our people promise:Freedom to be, Big on what matters, Empowering you


Our Winning Behaviours


Our people promise is underpinned by a set of behaviours, which all our colleagues understand and celebrate. This is how we create a workplace where everyone can thrive. 


Can do spirit

First response is never ‘no’, ‘we’ve done it before’, ‘it won’t work’

Move at pace and take a risk (mistakes are okay to make and learn from)

Go the extra mile for customers and do everything we can to give them what they want

Take the initiative and try new things

Humility

We don’t have all the answers (we’re not arrogant)

We look for learnings 

We ask and listen

We’re honest with ourselves and each other

We own up to mistakes and share learnings

Winning

Strive for our targets and do everything possible to reach them

Celebrate and share success

Achieve with pride

Take your colleagues with you

Accept that things will go wrong and move on positively

Be at your best

Make every day like it’s your first day in the business

Strive to be your best every day

Walk the talk – never ask anyone to do something you’re not willing to do

Always strive to improve

Learn every day

Authentic

Don’t be anything but you

Be real and honest

Have respect for the people you work with

Have the courage to face into tough conversations with respect and empathy

Be consistent

jobs

Latest jobs

Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Bexhill On Sea, East Sussex

Position type

Permanent

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

East Sussex

Description

Wickes, Ravenside Retail Park, Bexhill-on-Sea, TN40 2JS The roleWhether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make th

Reference

47261

Expiry Date

01/01/0001

George Welsh

Author

George Welsh
Find out more
Customer Service Assistant

Salary:

£11.44 per hour

Location:

Burton-on-Trent, Staffordshire

Position type

Permanent

Area of interest

Customer Assistants

Contract Type

Part Time

County

Staffordshire

Description

The Role... Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in t

Reference

47260

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Taunton, Somerset

Position type

Permanent

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Part Time

County

Somerset

Description

As a home improvement business, we believe in doing what’s right for our customers, our communities, our planet and our colleagues.  Join us and be the difference we make. This is a part time positio

Reference

47259

Expiry Date

01/01/0001

George Welsh

Author

George Welsh
Find out more
Assistant Manager

Salary:

from £26,680.00

Location:

Newport, Gwent

Position type

Permanent

Area of interest

Assistant / Operations Manager

Contract Type

Full Time

County

Gwent

Description

Wickes, Unit 2, Discovery Park, Barrack Hill, Newport, NP20 5GN The Role...An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver

Reference

47258

Expiry Date

01/01/0001

George Welsh

Author

George Welsh
Find out more
Customer Service Assistant

Salary:

£11.44 per hour

Location:

Leicester, Leicestershire

Position type

Permanent

Area of interest

Customer Assistants

Contract Type

Part Time

County

Leicestershire

Description

The Role... Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in t

Reference

47257

Expiry Date

01/01/0001

Find out more
Retail Sales Manager

Salary:

from £26,680.00

Location:

Harlow, Essex

Position type

Permanent

Area of interest

Assistant / Operations Manager

Contract Type

Full Time

County

Essex

Description

The Role...The Retail Sales Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overco

Reference

47256

Expiry Date

01/01/0001

George Welsh

Author

George Welsh
Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Carlisle, Cumbria

Position type

Permanent

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Part Time

County

Cumbria

Description

Wickes, Dukes Road, Carlisle, CA1 1JD The roleWhether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes co

Reference

47255

Expiry Date

01/01/0001

George Welsh

Author

George Welsh
Find out more
Assistant Manager

Salary:

from £25,680.00

Location:

Barnstaple, Devon

Position type

Permanent

Area of interest

Assistant / Operations Manager

Contract Type

Full Time

County

Devon

Description

Wickes, Eastern Avenue, Barnstaple, EX32 8NX The Role...An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer

Reference

47254

Expiry Date

01/01/0001

George Welsh

Author

George Welsh
Find out more
Customer Service Assistant

Salary:

£11.44 per hour

Location:

Long Eaton, Derbyshire

Position type

Permanent

Area of interest

Customer Assistants

Contract Type

Full Time

County

Derbyshire

Description

Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienc

Reference

47252

Expiry Date

01/01/0001

Find out more
View all jobs
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Top Interview Tips

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Publish date

06/13/2023

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Publish date

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Top tips for our assessment centre

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Publish date

02/17/2023

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