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Joe Cornish, Regional Leader

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Store Operations

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Blogs

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9/15/2020

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What’s your role at Wickes?I am a Regional Leader,  I look after an area of stores across the South East and London. Tell us a little bit about your background. How did you end up working at Wickes?I previously spent 10 years working in the food retail sector in various roles and wanted to try something new and a little bit different. I instantly became addicted to the fantastic culture in Wickes and the opportunities it has brought for myself and my team. I started 4 years ago as a Store Manager and have been a Regional leader since Jan 2020. What makes a typical day at Wickes for you?I spend most of my day visiting my store teams, understanding how their business is performing, and both encouraging and looking for opportunities to improve the shopping experience for our customers, whilst keeping our stores safe and legal. What do you love about your job?Bit of a cliche but genuinely no two days are the same, this has taught me a wide variety of skills and experience. I love talking with a wide variety of people from colleagues to customers, and I enjoy supporting colleagues as they grow towards their future career goals. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes? The inclusivity of our business is our greatest quality, so the best advice I can give is to be yourself, embrace the fun and friendly culture, and be open to both sharing and hearing great ideas from our colleagues.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Abdi, Internal Warehouse

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Store Operations

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Blogs

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8/26/2020

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What’s your role at Wickes?I work in the Internal Warehouse (I.W). Tell us a little bit about your background. How did you end up working at Wickes?Made redundant B&Q Wandsworth after 27 years. Joined Wickes - Good decision :-) What makes a typical day at Wickes for you?Interaction with customersWorking I.W.Staff friendly and supportive What do you love about your job?Teamwork and the great management team. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes?Join us! Friendly staff, and a good working environment.“It’s got our name on it” What does Approachable, Curious & Resourceful mean to you?AAA (Approach, Advice, Add-ons) Learning

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George Welsh

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George Welsh

George Welsh

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George Welsh

Jade, Duty Manager

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Store Operations

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Blogs

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8/26/2020

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What’s your role at Wickes?Duty Manager (Operations Manager Secondment) Tell us a little bit about your background. How did you end up working at Wickes?I have always worked within retail and sales and lately designing. I was made redundant during the pandemic and managed to find a job at Wickes. Since then it has been a steady path of progression. What makes a typical day at Wickes for you?Being surrounded by a great group of people with positive attitudes. What do you love about your job?I love that no two days are the same - facing new challenges every day and working with such a diverse group of people. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes?Great colleague and channels for progression - go for it! What does Approachable, Curious & Resourceful mean to you?Being adaptable, affable, and hard working.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Zahir, Store Manager

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Store Operations

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Blogs

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8/24/2020

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What’s your role at Wickes? Store Manager Tell us a little bit about your background. How did you end up working at Wickes? I have been working for Wickes for just over 2 years. Wimbledon is my second branch for Wickes since I started. I used to work for a company called BetterBathrooms which was a bathroom showroom. It was going through turbulent times and after I left the business, it filed for bankruptcy a year after! What makes a typical day at Wickes for you? Every day is a different day, One minute, I could be helping in the showroom and second minute, I could be working IW on the shop floor with my team. What do you love about your job? People development is always close to my heart, Seeing people grow and develop is what I love about my job. It is a great role for those who love helping others and see people grow. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes? At Wickes, opportunities don’t need to be structured. You can work part-time, have a fixed shift pattern, work on a set number of days a week. So, if you’re looking for a role where you can get the right balance, you should definitely consider working for Wickes. At Wickes, everyone is welcome and the company states that equality, diversity, and inclusion is extremely important. In fact, there are a number of networks and groups within the organisation for employees to be a part of. This includes the BAME Network and the Wickes inclusive, Ability. Ultimately, the company is committed to creating a workplace where differences are valued. And, one where every single colleague is given the same opportunity. What does Approachable, Curious & Resourceful mean to you? Being available for the customer, helpful, and giving them world-class service. Not just helping them but going the extra mile to help them with whatever their project is.

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George Welsh

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George Welsh

George Welsh

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George Welsh

John, Operations Manager

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Store Operations

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Blogs

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8/24/2020

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What’s your role at Wickes?Operations Manager. Tell us a little bit about your background. How did you end up working atWickes?Was made redundant from B&Q in November 2018 - had a break andthen came to Wickes. What makes a typical day at Wickes for you?Always on the go, keeping customers happy while making sure we arefilling shelves and the store is operating to full compliance. What do you love about your job?The team is all a unit and it shows in our figures. What makes Wickes a great place to work? What advice would you giveto someone who wants to work at Wickes?The opportunity to develop and progress. If you want progression then join Wickes, not a competitor. What does Approachable, Curious & Resourceful mean to you?Being able to adapt to all of the above.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Raymond, Customer Advisor

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Store Operations

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Blogs

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8/24/2020

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What’s your role at Wickes?Customer Advisor. Tell us a little bit about your background. How did you end up working at Wickes?Came off the road from driving and a friend of mine told me there was a vacancy. What makes a typical day at Wickes for you?Work stock and help customers. What do you love about your job?Enjoy the work I do! What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes?We have a good team. What does Approachable, Curious & Resourceful mean to you?Peoples person.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Richard, Delivery Manager

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Store Operations

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Blogs

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8/24/2020

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What’s your role at Wickes? Delivery Manager Tell us a little bit about your background. How did you end up working at Wickes?Been working in the DIY retail sector for over 20 years - an opportunity came for me to join Wickes. What makes a typical day at Wickes for you?Setting up the day for the drivers making sure deliveries will be fulfilled for the next day. What do you love about your job?Two days are never the same. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes?Knowing you are going to work with a great team - Expect the unexpected. What does Approachable, Curious & Resourceful mean to you?Good customer service.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Roshan, Internal Warehouse

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Store Operations

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Blogs

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8/24/2020

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What’s your role at Wickes? Internal Warehouse / Stock Replenishment. Tell us a little bit about your background. How did you end up working at Wickes?I used to work for B&Q - Was recommended to join Wickes by a friend. What makes a typical day at Wickes for you?Checking stock and keeping up standards. What do you love about your job?Great atmosphere and great people. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes?Great atmosphere and great people. What does Approachable, Curious & Resourceful mean to you?Good customer service - always friendly.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Let's Do it with Pride

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Store Operations

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Wickes News

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4/9/2020

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Following LGBT History Month in February, and as LGBT+ Chair, I feel it’s important to share how @Wickes supports my community.It all started through the passion and drive of one Store Manager. Many businesses have ‘Winning Behaviours’ and we are no different. One of ours celebrates colleagues being ‘Authentic’ and we mean this in every sense of the word. This is why in 2014 when a colleague expressed their desire to take part in Manchester Pride we recognised the importance of this event for people within our business, rallied round and made it happen. Attracting colleagues from all over the business, some within the LGBT+ community, others not, they collaborated on the event and set out to build our first pride float. While some LGBT colleagues felt they could be their authentic selves within the business, we knew there was more we could do to ensure everyone felt supported at Wickes. We set out to create a clear agenda for our LGBT+ community, as part of making Wickes inclusive and I am so proud of the progress we’ve made and continue to make. Over the past six years there have been a number of key milestones. We formed ‘Let’s do it with Pride’, a colleague network which is dedicated to celebrating and providing support with the aim to create a positive environment which allows colleagues to reach their full potential, together with attracting more diverse colleagues and customers. Because of this network, LBGT+ colleagues have felt so encouraged that for the first time they’ve shared personal experiences working for Wickes across our Facebook and Instagram channels. Each experience is different and really shows how far we’ve come. From the wider teams being quick to change pronouns, to those being comfortable to wear their Pride badge, or simply just feeling accepted; to be themselves without fear, prejudice or concern. We’ve continued to support Pride events, expanding our activity with both London and Brighton parades, in addition to more local Pride events across the country. Every event is important, as it often surprises people that Wickes is so supportive; if we can change someone's perception of Wickes through Pride attendance and conversation - we’re doing it right. What’s more in 2018 we became a Stonewall Diversity Champion. Partnering with the UK’s leading LGBT rights charity has been really significant not just for the colleagues who work with us today but for the ones who will work with us in the future. Our commitment to being a Diversity Champion means we support ten pillars of inclusion; from colleague recruitment to customer and community support. And as a business we submit our progress each year which is benchmarked against over 500 UK companies. Last year we introduced our Wickes LGBT+ Allies programme, where the role of the ally is to stand up on behalf of LGBT+ people when they see and hear inappropriate behaviour as well as being an advocate for the LGBT+ community by understanding the issues. We also built and launched the Wickes trans policy, a brilliant new step within inclusivity. This year I am excited to say that we’re rolling out our LGBT+ role model programme which helps LGBT+ colleagues on their next step career wise; this initiative is across all levels. I really am proud of what’s already been achieved and I look forward to sharing more updates on our ‘Let’s Do it With Pride’ journey with you in the future. 

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Natasha Sharma

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Natasha Sharma

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