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Work Experience - Store Operations team

Watford, Hertfordshire

Volunteer
  1. Full Time
  1. 35
13/04/2026

100395

Interested in retail? Spend a week with us on our Head Office Work Experience and see how a national business runs behind the scenes.

The team:
Store Operations is the engine room of Wickes. Our mission is simple: give our store colleagues the tools, tech, and info they need to be successful. Whether it's testing a new process or streamlining how we communicate, we’re always looking for a better way to do things. You’ll be right in the thick of it, organising support materials and helping us analyse feedback to make sure our stores run like clockwork.

You'll learn:
  • How small changes in a process can lead to a boost in store performance.
  • The vital role that planning and clear communication play in a national retail business.
  • How we support thousands of colleagues to ensure every customer visit is great.

What you’ll do:
  • Sit in on team meetings to discuss what is happening in our stores operationally and promotionally, to explore how we can support 
  • Explore how range reviews are implemented in our stores from start to finish and explore how we can improve this process
  • Go on store visits to see how operations are implemented on the ground
  • Explore different business areas such as Trading, Costs, and IT to see how we support our stores

Who we’re looking for:
What matters most to us is your positive attitude and potential. And you’d need the following:
  • Be 16 years or over
  • A positive energy and you like a fast-paced environment!
  • You’re curious about how business works
  • You’ve got good communication skills
What we offer:
Our work experience is a voluntary placement focused on your personal development. While there is no salary, we’ll cover for your lunch  and travel each day.

Our recruitment process

  1. Apply: Upload your CV and tell us why you’re interested in joining Wickes.
  2. Interview: A short online chat during the week commencing 18 May so we get to know each other better.
  3. Start of your work experience: join us for an action-packed week from Monday 6 to Friday 10 July 2026.

About Wickes
What we’re most proud of is our culture. We’re inclusive, supportive and down-to-earth, with a strong sense of teamwork and shared ambition. At Wickes, you can be yourself,  ask questions and grow at your own pace
We're a multi-channel home improvement retailer. We generate £1.6bn+ in revenue, operating across 230 stores and online, and supported by over 8000 colleagues.

Our application process

  • Submit your resume
  • Answer some questions
  • Interview process
  • Join us for onboarding

Please note, we would never ask for any form of payment to support a job application or relocation for a role.

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