Customer Service Assistant
Shipley, West Yorkshire
- Full Time
- 32
100699
The Role...
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
This is a 32-hour per week position and we are looking for someone who is motivated, customer-focused and enjoys working as part of a team.
The successful candidate will need to be fully flexible, working a 5-day out of 7-day rota, which will typically include 4 weekdays and 1 weekend day each week. Shift patterns will vary in line with the needs of the business, so flexibility and reliability are essential.
This role will involve a significant amount of manual handling and heavy lifting, so candidates should be comfortable carrying out physical tasks as part of their day-to-day responsibilities.
We are also looking for someone who is willing to undertake Forklift Truck (FLT) training and become qualified to support the wider store operation when required.
As part of the team, you'll play a key role in delivering excellent customer service and ensuring the store remains welcoming, well-stocked and ready to serve our customers every day.
- If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
- Up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
You'll be a great fit at Wickes if:
- You like working with people
- You're happy to help even if it isn't your job
- Enjoy working in a team
Watch the video and find out more about inclusion at Wickes
Wickes culture
Wickes’ culture is considered its best kept secret. Explore our values below.
Our culture & valuesOur application process
- Submit your resume
- Answer some questions
- Interview process
- Join us for onboarding
Require an adjustment?
Please contact us if you require any adjustments within the application process.
Contact usPlease note, we would never ask for any form of payment to support a job application or relocation for a role.
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Store OperationsContent Type
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Summary
At Wickes we are invested in empowering our colleagues to try new things and continuously develop their skills. Our apprenticeship and trainee schemes schemes provide great opportunities to do
Let's Do it Right
Let’s embrace the vast range of cultures and experiences within our company Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day Let’s continue to treat everyone fairly and equally, regardless of his or her status
Find out moreLet's Do it Right
Let’s attract and nurture the very best talent at all levels Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Building your careerLet's Do it Right
Let’s embrace the vast range of cultures and experiences within our company Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day Let’s continue to treat everyone fairly and equally, regardless of his or her status
Find out moreLet's Do it Right
Let’s attract and nurture the very best talent at all levels Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Building your career