Ability to look continuously for opportunities for improvement and to develop strategies for change to influence and shape the future direction of the business
Someone with proven management experience, preferably within ecommerce environment
Ability to influence others through persuasive arguments based on data and factual evidence.
Effective and collaborative change management in line with strategic objectives.
Flexibility in regard to work pattern (any 5 out of 7)
Enthusiastic approach to work, “can do attitude!”
Excellent organizational and planning skills
Good relationship builder at all levels.
Well-developed verbal and written communication skills and a confident presenter
The ability to consider the wider issues whilst paying attention to detail.
Ability to lead change of behaviours and engage other stakeholders to achieve consistent ways of working and shrinkage awareness
Strong stock background.
Proven track record in reducing shrinkage through maintaining accurate stock files
Strong IT skills including Microsoft Office package (Google applications preferred but not essential
Managing all stock on our warehouse management system, carry out Investigation when there are stock issues identified to understand the root cause and apply relevant fixes
Ensure that files, reports and records are promptly and accurately updated
Ensure compliance to procedures in all areas stock related.
Develop accurate reporting skills: end of month results, stock/PI count results, investigation and internal audit results
Able to work cross functionally both internally and externally with other parts of the Wickes business & Suppliers to ensure sufficient stock is available for orders generated from the Wickes website and to support lean ways of working in terms of promotions, best sellers and seasonal stock
Take full responsibility for all aspects of the management of stock - auditing, compliance, monitoring , data and reporting
Develop a Stock and Systems strategy that aligns with the key MCFC milestones and business strategy to develop effective and accurate ways of working that respond to Promo’s, Time limited promotions, peak planning.
To be accountable to work collaboratively with other line managers, supervisors, PI team and other colleagues to improve understanding of importance of stock management and to educate people in the best practice
Identify stock and systems inefficiencies and provide new ways of working.
Highlight and present suggested adjustments of the stock management practices with regards to the constraints, costs, risks and returns anticipated to look for continuous improvement opportunities through constructively challenging the ways of working
Work collaboratively with PI team
Support the operation at all times and at all levels.
Liaise with key stakeholders on matters surrounding inventory accuracy and auditing.
To ensure that stock/system KPI’s are supported and delivered by the MCFC team through utilising your influencing skills
Develop consistent operating practice SOPs relating to systemic use and functions process surrounding these.
Building a collaborative working environment where people take accountability for their activities and engage with other departments to deliver the overall company objectives
Ensure the stock, auditing, admin and system teams have the adequate level of training and expertise at all times to support and guarantee highest performance of the operation.
Drive continuous improvement culture across all departments by creating brainstorming sessions and forums to drive costs down.
Ensuring that MCFC teams are adhering to all company procedures, legal requirements and are promoting the implementation of safe systems of work and incident free work environment in line with Health & Safety SSOW & root cause analysis
Support culture change through engagement of colleagues and other stakeholders, top down and bottom down communication and education.
Manage the Admin Function ( IBTs, goods in and goods out function) as well as oversee PI count and work closely with PI manager
