Electronic Trading Manager - Electronic Data Interchange

We are excited to announce we are recruiting for an Electronic Trading Manager to join our team in Support Centre in Watford.

The purpose of this role is to manage and guide the e-Trading team on supplier electronic engagement within the Wickes to maximise the effectiveness of Electronic Data Interchange. To Lead the daily activities and the strategic direction of all EDI initiatives.

Key Accountabilities:

• Accountable for reviewing, developing and embedding new ways of working within the e-Trading and Commercial teams to meet the changing needs of the business

• Be the escalation point for all EDI issues that cannot be resolved by the Analyst, Working with stakeholders and suppliers as required to problem solve, escalate and rectify issues in a timely manner

• Managing the team workload to ensure all actions are completed in line with agreed SLA’s

• Accountability over the management and negotiation of 3rd Party contracts

• Management and implementation of ongoing system development/enhancements required via 3rd Party Contractors to support a smoother process within Wickes

• Regular reporting to key stakeholders within Commercial on progress of onboarding and highlighting risks and issues where appropriate 

• Manage and lead all EDI projects including documentation, quality assurance and implementation support

• Day to day line and performance management of e-Trading team.  Ensure that objectives and personal development plans are in place for all team members

• Support with onboarding in the absence of the Analysts where required

What are we looking for:

The ideal candidate will be adaptable, have good time management, enjoy problem solving and have a cheerful office demeanour. As a part of a hard working, dedicated team you will need the confidence to build relationships, be prepared to work at pace, hold your own under pressure and most of all not be afraid to get stuck in. We are also looking for:

• Project Management and Business Process experience 

• Strong management skills and a good technical background (Electronic Data Interchange solutions and Data message formats such as EDIFACT / TRADACOMS / XML)

• Knowledge of Data Management techniques, industry standards and IT solutions

• Working knowledge of file transfer protocols including FTP, SFTP, AS2

• Experience in organising and streamlining data processes

• Data migration and cleanse processes

• People Management & development

• Extensive administration or retail experience

• Excellent customer service, communication and interpersonal skills

• Highly organised, methodical and has high attention to detail

• Able to work under pressure to tight deadlines

• Self-motivated and able to problem solve

• Highly proficient in IT systems 

• Ability to understand and write technical documentation

• Experience with MS Office and data programs

• Familiarity with administrative duties

• Excellent knowledge of correct spelling, grammar and punctuation

• Confidentiality

• Organisation skills, with an ability to stay focused on assigned tasks

What can we offer you:

Wickes’ culture is second to none; it's a collaborative, down to earth, fun and exclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we will make you feel right at home.

Please note: All offers of employment are subject to DBS / background checks.