We are recruiting a HR Systems and Data Analyst to join our wider HR team in Northampton on a permanent basis.
This role will involve administering and configuring our different HR Systems (e.g. user set up, structure changes), act as a HR systems specialist stakeholder when dealing with escalated support tickets, or managing regular auditing processes and high volume data entry.
Key Responsibilities:
Administer & maintain governance for HR systems e.g. user set up, hierarchy changes, process user requests in line with HR governance, Supporting with data extraction and distribution.
Act as an escalation point to problem solve user issues as part of wider HR Shared Services team
Provide HR data and systems specialist knowledge to the wider business, Being solely responsible for audits across our HR Systems and maintaining data integrity.
Provide support with processes that impact the full employee life-cycle, such as new joiners.
Proactively recognise trends in support tickets and escalating system issues immediately to the HR Systems Senior Analyst. Identify system improvements to increase efficiencies.
Complete accurate Data Entry in good time, spot inconsistencies in audits and correcting/managing those as soon as they arise.
Follow the correct process for accessing and distributing HR data, liaising with the wider team on their reporting requirements.
Improve the Line Manager’s experience by identifying training needs, and maintaining/creating user guides/supporting documentation.
What are we looking for:
An understanding of the HR employee life-cycle.
Experience with Data Entry/Customer Service
Experience of working with different HR Systems (HRe ideal but not essential)
Experience of working with multiple data sources
Awareness of HR processes and practices.
Analytical and problem-solving skills
High attention to detail
Strong Organisation Skills
Experience with Pivot Tables/basic formula within Excel/Google Sheets
Excellent communication skills to effectively present and explain complex systems processes in a clear and simple way
Ability to maintain confidentiality and exercise discretion
Committed to delivering good customer service
Willing to adapt to change
Thrives in a busy environment
Maintains high quality of detail during repetitive tasks.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us
We’ll also equip you with a benefits package that includes
Annual bonus
Save-as-you-earn scheme
Contributory pension scheme
Colleague discount
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Us:
Wickes is a multi-channel retailer operating in the home improvement market. With 40 years in industry, Wickes now generates revenue in excess of £1.6Bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
Please note: All offers of employment are subject to DBS / background checks
