HR Systems Manager

This is an incredibly exciting time to be joining Wickes as we embark on this journey in becoming our very own Plc. As a result of this, our HR department is looking to expand and we are pleased to announce that we are recruiting for a HR Systems Manager to join our brand new shared services department, based in Northampton.

This role will be responsible for the implementation, development, support, maintenance and governance of the HR Systems and managing supplier relationships. Systems include payroll, HR System, ER Case Management, HR Query Ticketing solutions.  This role will initially be involved in the implementation of all new HR Systems including design, business rules and workflows. 

Key Accountabilities:

• Manage HR Systems Supplier Relationships working with Wickes IT to review service and performance delivery.

• Manage the Governance & Control of system hierarchy including communities, security & access, ensuring data compliance in line with legal regulations including GDPR and Wickes Data/Infosec policies.

• Manage change requests, configuration and system enhancements with providers liaising with Wickes IT as appropriate including any roadmaps for change/business impact  for system upgrades & new systems.

• Lead implementation of new HR Systems working closely with all relevant internal and external stakeholders.

• Work with provider and Wickes IT team as necessary  to resolve HR system outage/defects and identify improvements & enhancements.

• Manage and resolve escalations from MyPeopleServices and wider HR Team as Subject Matter Expert for all HR Systems.

• Provide HR Systems insight & system performance related MI to enable efficiency and performance insight.

• Set up and manage business rules within HR Systems e.g. holiday/absence entitlement, workflows.

What are we looking for:

• Experience with implementing new HR SaaS solutions

• Exposure to HRe, HRe5P, Adviser+, Service Now, QLik/Catalyst MI

• Management of range of HR Systems including Payroll, HR System, ER Case Management

• Managing supplier relationships

• Experience working with multiple internal & external  stakeholders

• Sound knowledge of GDPR and other data management regulations

• Good communication skills

• Strong organisational, analytical and problem solving skills

• Able to engage with different  audiences e.g IT technical specialists and operational colleagues

What can we offer you:

Wickes’ culture is second to none; it's a collaborative, down to earth, fun and exclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we will make you feel right at home.

Please note: All offers of employment are subject to DBS / background checks.