Watford, Hertfordshire
- Full Time
31446
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Insight Analyst - 6 months FTC
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We are thrilled to be recruiting for an experienced data analyst to join the insight team on a 6 month contract to support us through a busy time.
Role purpose:
The recent demerger of Wickes, and the associated data and reporting changes, mean we are looking for some temporary support for the Analytics team. We are responsible for providing ad hoc analysis and reporting to ensure the customer is at the heart of all we do here at Wickes. We are looking for an adaptable, self-starting analyst with strong SQL skills (preferably in the cloud but not essential) and experience in specifying, creating and maintaining reports to join our small team. The main task will be the recreating of existing reporting from excel, google sheets and Datastudio to run from our new data infrastructure. We are a google based business so experience in this environment is useful but not essential.
Our Team aims to support Marketing teams and the wider business by delivering business critical analysis and reporting. The areas we cover include Customer behaviour, shopping channel insight, Loyalty scheme data and a wide variety of other business metrics.
The ideal candidate will be adaptable, have good time management, enjoy problem solving and have a cheerful demeanour.
Key Accountabilities:
Customer Insight and Reporting
Ensure Wickes is great at understanding and serving its customers
Work closely with the customer research team to put the customer at the heart of everything we do
Use our customer data to drive customer understanding to the whole of the business, creating reports and insight as required
Create and run reporting on TradePro, our Trade loyalty scheme, supporting this with additional insight and analysis to drive it forward for customers
Support reporting on our customer feedback to ensure the business hears what our customer think of us
Supporting the Business
Make Wickes even better for Colleagues and Customers
Design and produce regular reporting to support decision making across the business
Provide analytical support on business questions across a wide range of topics
Investigate and present conclusions across a wide range of topics
Supporting the Marketing Teams
Enable Marketing Colleagues to make great decisions
Ensure the Marketing Teams are supported with data and insight into customer behaviour and cross channel metrics
Provide cross channel support to drive all parts of the multichannel offering forward
What are we looking for:
Education to degree level with at least A level Maths.
Numerical degree and spreadsheet or analytical language skills/Qualifications. (preferred)
Previous use of SQL and reporting. Advanced data handling skills.
Google Cloud Platform experience, particularly BigQuery and Datastudio, preferably within a retail or Marketing function
Strong analytical skills combined with confident communication skills.
Team Supporter.
Confident presenter.
Ability to derive and explain logic.
Ability to work at pace and to be flexible.
A desire to deliver accurately and on time.
What can we offer you:
Wickes’ culture is second to none; it's a collaborative, down to earth, fun and exclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we will make you feel right at home.
Please note: All offers of employment are subject to DBS / background checks.
"Please contact us if you require any adjustments within the application process, wickesrecruit@wickes.co.uk If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview."
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Find out moreLet's Do it Right
Let’s attract and nurture the very best talent at all levels Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Building your careerLet's Do it Right
Let’s embrace the vast range of cultures and experiences within our company Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day Let’s continue to treat everyone fairly and equally, regardless of his or her status
Find out more