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About Wickes:
Wickes is more than just the nation's favourite DIY store. It's a place where we'll ask for your ideas, listen to your opinions, and value the contributions you make. Chances are you've never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we'll make you feel right at home.
The role:
Wickes is currently recruiting for an Insurance Business Partner, based in the Company's head office in Watford and reporting into General Counsel and Company Secretary. The successful candidate will play a key role in promoting, supporting, and driving improvements in risk management practices and claims reduction throughout the business, ensuring an appropriate level of insurance cover is in place to meet both legal and business requirements.
Key responsibilities:
Risk management
Work alongside safety, fleet, legal, property, commercial, security, and other key stakeholders to identify and evaluate opportunities to continually improve our risk management practices to keep our colleagues and customers safer.
Work with stakeholders to understand the scale and root causes of risk, claims, and unquantified costs.
Work with stakeholders to develop and deliver a risk reduction strategy.
Monitor developments and innovations in risk management practices and evaluate the potential benefits for Wickes.
Claims management
Develop and implement the Wickes claims strategy.
Develop meaningful management information to support the development of strategy, cost management, and decision making.
Analyse claims to identify opportunities, threats, and trends and ensure the business understands these.
Support, educate, and influence the business on claims management and mitigation
Manage relationships with third party suppliers and monitor/manage their performance and drive innovation
Work with the business and external claims handlers to facilitate the investigation and defence of claims
Insurance broker and renewal
Manage the relationship with the Company’s insurance broker and monitor/manage their performance.
Lead the annual insurance renewal negotiations, working closely with our broker, insurers, and the business to understand the business risk and optimise the insurance programme
Business support
Support the business with all general insurance queries
Advise in matters of best practice and compliance
Candidate Requirements
Extensive experience of working in an in-house insurance role (industry-relevant experience preferred)
Ability to build relationships, engage and influence colleagues and stakeholders at all levels
Calm, low ego style
Approachable, curious, and resourceful self-starter with total integrity and excellent interpersonal skills
Excellent verbal and written communication skills with the ability to deliver complex messages in a simple and creative way
Strong project management, planning, and organisational skills, attention to detail, and accuracy
Ability to prioritise, multitask and meet deadlines
Commercial outlook and analytical mind with the ability to think broadly on a range of issues and apply sound judgement
You'll be a great fit at Wickes if:
You like working with people
You're happy to help even if it isn't your job
Enjoy working in a team
Watch the video and find out more about inclusion at Wickes
Wickes culture
Wickes’ culture is considered its best kept secret. Explore our values below.
Let’s embrace the vast range of cultures and experiences within our company
Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day
Let’s continue to treat everyone fairly and equally, regardless of his or her status
Let’s attract and nurture the very best talent at all levels
Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours
We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Let’s embrace the vast range of cultures and experiences within our company
Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day
Let’s continue to treat everyone fairly and equally, regardless of his or her status
Let’s attract and nurture the very best talent at all levels
Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours
We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
