Wickes are a digitally led, service enabled organisation with a vision to have a project in every home. We are more than the nation’s favourite DIY store, we are a growing multichannel organisation, with a strong culture of authenticity and innovation.
As part of a transformation programme into a standalone PLC business and the build of a new tech team, Wickes are looking for a number of Business Analysts who will partner with Supply Chain to gain a deep knowledge of the business, so that they can recommend solutions and build high-quality requirements.
This is a great time to join a growing business, to be part of a new technology team. The Business Analysts for Supply Chain will use different techniques to understand the requirements of the business unit and play a part in shaping business requirements through making recommendations and suggesting alternative solutions.
Key Responsibilities:
- Obtain a deep understanding of relevant business area(s) to be able to recommend solutions and build high-quality requirements.
- Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
- Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
- Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
- Translate conceptual user requirements into clear, detailed functional requirements.
- Work with business and delivery teams to prioritise requirements.
- Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions, and escalate issues where appropriate.
- Manage requirements scoping throughout the delivery process.
- Create artefacts as appropriate, including business case documentation, scope documentation, and process flows.
- Support delivery teams as they develop, test, and deploy solutions.
- Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.
- Document current processes and models to understand inefficiencies or gaps.
- Identify and assist in prioritising opportunities to streamline business processes.
- Promote a collaborative team environment and provide mentorship to junior-level analysts.
What you will bring:
We are looking for individuals who are able to quickly learn the objectives, structures, operations and policies of a new business area; who can then use strong problem resolution, negotiation, and influencing skills.
You will bring proven business analysis skills (3-5 years) in large and complex business facing projects. You will also have experience of Cloud and SaaS based solutions projects. Experience of having worked within Supply Chain would be preferable.
Alongside this you will have:
- Demonstrated ability to engage both developers and business partners to achieve target outcomes.
- Proven interpersonal skills and an ability to influence senior leaders and peers.
- Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
- Experience creating documentation such as business case documentation or business requirements summaries.
- Adaptability and a willingness to learn new skills.
- Experience with agile development methodologies and agile planning tools such as Jira would be an advantage.
What we Offer
The position for Business Analyst is based out of our head office in Watford, Wickes supports a hybrid work model.
We’ll also equip you with a benefits package that includes
- Competitive bonus
- Save-as-you-earn scheme
- Contributory pension scheme
- Colleague discount
- Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Us
Wickes is a multi-channel retailer operating in the home improvement market. With 40 years in industry, Wickes now generates revenue of more than £1.5Bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun, and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
