Wickes is currently recruiting for an L&D Manager based in our Watford Support Centre with a remit of leading our learning agenda, this role is a 9 month fixed term contract.
Reporting into the HR Director the successful candidate will work with experts and other key stakeholders based within the business to deliver against a sustainability agenda which enhances business performance and supports the Company’s strategy and long-term interests.
Wickes’ culture is a best-kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. It’s an exciting time in Wickes’ history as following strong growth, 2020 will be the year that Wickes demerges from the Travis Perkins group and becomes a FTSE 250 company in its own right.
The role: L&D Manager
Provide Learning & Development expertise and consultancy services across the Wickes Support Centre, Distribution and Contact Centre, ensuring solutions and products are fit for purpose, support overall business strategy and contribute to the development of workforce excellence.
Key responsibilities: L&D Manager
Work with key stakeholders including heads of functions in head office, distribution, retail and installations, Head of HR, Directors and management to develop and deliver plans that assist individuals, teams and divisions to achieve their business objectives ensuring all strands of learning across the sites remain professional and of a high standard
Evaluate the effectiveness of key L&D activities tracking return on investment and expectations of key programmes and events.
Prioritising workloads and dealing with business stakeholders to manage expectations and timescales. This includes ad-hoc projects that require L&D support alongside BAU.
Collaborate with the HR BPs to ensure the needs of each division are being met in line with company strategy.
Design, development and delivery of learning interventions in line with business requirements.
Deliver training interventions, including the senior management community or on high profile projects across the business to support the learning agenda (where applicable)
Person Specification: L&D Manager
Proven experience of managing a multi-functional apprenticeship programme
Knowledge and experience of using different learning theories
Designed and delivered training in a customer-facing environment
Team leadership, experience of inspiring and driving a team of L&D professionals
Senior stakeholder management, comfortable presenting at Board level
