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Winning Behaviours


At Wickes we live by our Winning Behaviours.

These are the behaviours that we want all of our colleagues to understand and display, to support us in achieving our future plans.  Everyone has a part to play in making sure that they are embedded into everything you do at Wickes.  

Find out more

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Can do spirit 

  • First response is never ‘no’, ‘we’ve done it before’, ‘it won’t work’
  • Move at pace and take a risk (mistakes are okay to make and learn from)
  • Go the extra mile for customers and do everything we can to give them what they want
  • Take the initiative and try new things

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Humility

  • We don’t have all the answers (we’re not arrogant)
  • We look for learnings 
  • We ask and listen
  • We’re honest with ourselves and each other
  • We own up to mistakes and share learnings


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Winning 

  • Strive for our targets and do everything possible to reach them
  • Celebrate and share success
  • Achieve with pride
  • Take your colleagues with you
  • Accept that things will go wrong and move on positively

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Be at your best

  • Make every day like it’s your first day in the business
  • Strive to be your best every day
  • Walk the talk – never ask anyone to do something you’re not willing to do
  • Always strive to improve
  • Learn every day

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Authentic

  • Don’t be anything but you
  • Be real and honest
  • Have respect for the people you work with
  • Have the courage to face into tough conversations with respect and empathy
  • Be consistent

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Fresh off the shelf

Joe Cornish, Regional Leader

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Store Operations

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Blogs

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9/15/2020

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What’s your role at Wickes?I am a Regional Leader,  I look after an area of stores across the South East and London. Tell us a little bit about your background. How did you end up working at Wickes?I previously spent 10 years working in the food retail sector in various roles and wanted to try something new and a little bit different. I instantly became addicted to the fantastic culture in Wickes and the opportunities it has brought for myself and my team. I started 4 years ago as a Store Manager and have been a Regional leader since Jan 2020. What makes a typical day at Wickes for you?I spend most of my day visiting my store teams, understanding how their business is performing, and both encouraging and looking for opportunities to improve the shopping experience for our customers, whilst keeping our stores safe and legal. What do you love about your job?Bit of a cliche but genuinely no two days are the same, this has taught me a wide variety of skills and experience. I love talking with a wide variety of people from colleagues to customers, and I enjoy supporting colleagues as they grow towards their future career goals. What makes Wickes a great place to work? What advice would you give to someone who wants to work at Wickes? The inclusivity of our business is our greatest quality, so the best advice I can give is to be yourself, embrace the fun and friendly culture, and be open to both sharing and hearing great ideas from our colleagues.

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George Welsh

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George Welsh

George Welsh

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George Welsh

Stefanie, Operations Procurement Manager

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Support Functions

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Blogs

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8/26/2020

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What's your role at Wickes?I am an Operations Procurement Manager. I sit within the Store Operations Department under the Cost Control team. Tell us a little bit about your background. How did you end up working at Wickes?I initially started with Wickes as a part-time colleague in stores whilst I was at University but it soon became clear to me that I wanted to stay on and build my career in Wickes. After earning my degree, I started taking on more roles in-store and became full time. I was exploring my options both in-store and out of stores as I found out that there was a wide variety of roles available within Wickes and that’s how I made my way to the Support Centre. I have now had three different roles within the Support Centre (working my way up within Store Operations) and I’m loving my time with Wickes even more. What makes a typical day at Wickes for you?I’m involved (to varying degrees) in all new stores, refits and all the ranges reviews that take place in stores so you’ll probably find me in a meeting! Joking aside, there is a lot of interacting with our suppliers (building relationships and keeping on top of all the projects going on) and with lots of different teams in the Support Centre. All the while, I have to make sure we’re getting the best work for the best price. It’s such a varied role and you get to talk to and work with so many people. What do you love about your job?It’s got to be the fact I get to interact and work with so many different people. It’s great to be able to meet so many people from teams across the Support Centre. What makes Wickes a great place to work? What advice would you give someone who wants to work at Wickes?I really enjoy the flexibility and the culture Wickes offers. Both in-store and in the Support Centre there is so much opportunity to learn and grow as well as having a life outside of work. Everyone is so supportive and lovely, it’s amazing what you can achieve with the right culture! My advice to someone who wants to work at Wickes is: do it! Jump in with both feet and don’t be afraid to say yes to any and all opportunities that come your way.

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George Welsh

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George Welsh

George Welsh

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George Welsh