At Wickes we live by our Winning Behaviours.
These are the behaviours that we want all of our colleagues to understand and display, to support us in achieving our future plans. Everyone has a part to play in making sure that they are embedded into everything you do at Wickes.
Can do spirit
- First response is never ‘no’, ‘we’ve done it before’, ‘it won’t work’
- Move at pace and take a risk (mistakes are okay to make and learn from)
- Go the extra mile for customers and do everything we can to give them what they want
- Take the initiative and try new things
Humility
- We don’t have all the answers (we’re not arrogant)
- We look for learnings
- We ask and listen
- We’re honest with ourselves and each other
- We own up to mistakes and share learnings
Winning
- Strive for our targets and do everything possible to reach them
- Celebrate and share success
- Achieve with pride
- Take your colleagues with you
- Accept that things will go wrong and move on positively
Be at your best
- Make every day like it’s your first day in the business
- Strive to be your best every day
- Walk the talk – never ask anyone to do something you’re not willing to do
- Always strive to improve
- Learn every day
Authentic
- Don’t be anything but you
- Be real and honest
- Have respect for the people you work with
- Have the courage to face into tough conversations with respect and empathy
- Be consistent