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Watford, Hertfordshire

Competitive
  1. Full Time
07/02/2024

46275

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Product Owner

Are you looking for your next opportunity as a Product Owner?  Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive and where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working? If the answer to the above is ‘yes’ then Wickes is the place for you!
As a Digitally-led business, we are constantly reviewing the experiences customers have in our digital channels, and expectations they have on how we support a seamless experience. Our digital development team is at the forefront of meeting those expectations with market leading products and digital services.

Due to an internal promotion, we’re excited to be looking to recruit a Product Owner to join our team. You will need to be an innovative thinker, confident communicator at a senior level and a passionate digital expert who is keen to make a real impact by bringing brilliant customer products to market. As a Product Owner at Wickes, you will focus on our trade development, from B2B/B2C, trade app and also our showroom business.  You’ll be in charge of making sure that each product you develop meets all your stakeholders needs and wants, whilst focusing on delivering maximum value. You’ll determine what features should go into each product, how it will be marketed and distributed among your target audience. We never stop improving, so you will continuously be measuring and monitoring the performance of your product, and using customer data and insights to drive decisions on further improvements and features.

Key Responsibilities:
  • Building and communicating a vision and roadmap for a specific product or product set, linked to a strategic priority set and value expectation.
  • Incorporating feature requests into product roadmap and grooming and prioritising that backlog to release maximum customer or commercial value from the products you own.
  • Developing user stories and defining acceptance criteria based on a clear understanding of stakeholder requirements
  • Being clear on the definition of done for each feature
  • Product Owner responsibilities include gathering feature requests, scheduling product releases and coordinating sprints.
  • To be successful in this role, you’ll work with cross-functional teams to deliver and manage product delivery. Ultimately, you’ll help us roll-out products that deliver the Wickes vision and put the customer at the heart of everything you do.

Currently the Development Team are working on Products from; Payments to Mobile Apps to Solutions which improve digital experiences for our Trade Customers to solutions for Store Colleagues and new ecommerce opportunities through marketplace platforms and improvements to the Website experience. Therefore the stakeholder set is very broad but very engaged and supportive in working collaboratively to improve our digital offer.
Communication is key for this role, and an ability to excite and enthuse stakeholders through visual presentation of product and product developments and ability to make the complex simple is a great attribute for an applicant to have.

What are we looking for:
  • In-depth knowledge of Agile methodologies
  • Strong analytical and problem-solving skills
  • Strong communication skills, written and verbal
  • Strong presentation skills
  • Ability to multitask and work under pressure

What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.  
  • We’ll also equip you with a benefits package that includes:
  • An annual bonus
  • 25 Days holiday plus bank holidays
  • Flexible Hybrid working (2-3 days in Watford)
  • Private Medical Healthcare
  • Save-as-you-earn scheme
  • Contributory pension scheme
  • Colleague discount 
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme and many more perks.

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 
We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 

About Us: 
Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.6Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
Please note: All offers of employment are subject to DBS / background checks

Please contact us here if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.

Closing date for applications is 29th February 2024.
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