Wickes are a digitally led, service enabled organisation with a project in every home.
Are you looking for an opportunity within Commercial? Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?
Wickes is more than just the nation’s favourite DIY store, that’s why the first thing you’ll notice is the way everyone pulls together. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture.
All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
The Role:
We are looking for an analytically minded graduate to join us within our customer insights team to drive increased customer and business understanding through analytics.
We work across the wider business and support the Commercial teams to practise data led decision making. We achieve this through clear and concise communication of occasionally complex information. Our analytics stretches across a wide variety of areas, including Price and Promotions, Range, Customer Behaviour, property investment and a many other key business areas.
This role would be perfect for an early career analyst or a graduate looking to start their career with full training offered. All you need is the right mindset to look at various data, explaining different trends and supporting various departments with their business decisions.
Responsibilities:
Product and Customer Insight and Reporting
Ensure Wickes are a great price for customers
Create the weekly reporting of Wickes price position and drive price competitiveness across the business
Support the commercial teams in creating matches between Wickes products and comparable competitor ones
Liaise with 3rd Party data suppliers to maintain data accuracy and specify additional project based work
Increase commercial engagement with 3rd party software
Supporting the Business
Make Wickes even better for Colleagues and Customers
Design and produce regular reporting to support decision making across the business
Provide analytical support on business questions across a wide range of topics
Investigate and present conclusions across a wide range of topics
Supporting the Commercial Teams
Enable Commercial Colleagues to make great decisions
Use Range information to inform and drive Wickes decision making
Provide information to support the Range Review process, shaping future ranges and displays
Investigate competitor price moves and recommend how Wickes responds in the market
Provide cross channel support to drive all parts of the multichannel offering forward
Competitor and Market awareness:
Work closely with the Insights team to put the customer at the heart of everything we do. Undertake regular competitor visits to understand and report competitor activity. Maintain a wide awareness of retail and customer trends and use this to drive the business forward. Make Wickes a better place to shop.
Skills & Experience:
We offer excellent benefits that help make Wickes a great employer including:
20% company discount
25 days holiday, (with option to buy 5 days more)
Company bonus scheme
Pension scheme
Save As You Earn scheme
Buy As You Earn scheme
Childcare vouchers
Life Assurance
Health & Wellbeing, including Employee Assistance Programme
Financial Education & loans
Rewards & discounts with over 1,000 retailer offers available
Colleague recognition awards
