We're looking for a passionate Community Programme Engagement Manager to join our Marketing team here at Wickes. This is an exciting and rewarding opportunity to make a difference to charities and organisations up and down the country. Based in our Watford Support Centre (with some flexibility to work from home), you’ll be a vital part of the PR and Charity team, responsible for managing the Wickes Community Programme.
You will be actively seeking ways to enhance engagement and participation, strategising the programme's growth in line with the company's responsible business objectives, and providing valuable recommendations to the management board.
Collaboration with the PR and Social Media team is crucial for boosting awareness of the programme internally and externally. Using your research skills, you'll uncover compelling stories from supported projects to share through press releases and various marketing channels.
Supporting our store colleagues is pivotal for the programme's success. You'll work closely with the PR & Community Executive to facilitate communication with community champions and store managers, ensuring seamless coordination.
Effective communication and engagement skills are essential, as is proficiency in budget management. Your role will significantly contribute to Wickes' commitment to responsible business practices and community engagement. Join us in making a meaningful difference to charities and organisations nationwide.
If you're passionate about community, charity and PR, thrive in a fast-paced retail setting, and want to be a key player in a successful team, then Wickes is the place for you!
About the Wickes Community Programme:
The Wickes Community Programme is a product donation fund where we can help charities and community organisations transform or maintain their community space. We have donated over 10,000 products to over 3,000 charities up and down the country to help make our communities feel house proud. We support schools, scout groups, community gardens, food banks and many more charities and community groups, with donations including timber, paint, soil, tools and much more.
What you’ll be doing:
Responsible for managing the Wickes Community Programme, aimed at renovating communal spaces in local communities
Identifies PR and social media opportunities with the PR team to promote the programme effectively
Presents progress updates at PLC board meetings and Business Briefings to ensure high awareness and colleague engagement
Handles reactive donation requests via email, social media, stores, and support functions
Identifies Wickes colleagues to assist with media interviews, collaborating with the PR team to develop briefing notes
Oversee the programme budget with support from the PR and Community Executive
Produces monthly reports, shared with key stakeholders
Manages marketing materials and campaigns, including in-store POS, annual reports, emails, and social media
Skills that would be great for this role:
Has a get-up-and-go attitude, is adaptable and thrives in dynamic, fast-paced environments
Collaborative, reliable, and organised individual with excellent written communication skills
Natural networker with strong interpersonal abilities, fostering meaningful relationships quickly both internally and externally at every level
Creative and strategic thinker, responsible for developing growth strategies and initiatives to grow the community programme
Ability to maximise and identify opportunities for increasing press and social media coverage
Metric-driven, utilising data insights to optimise community strategies for engagement
Exceptional ability to prioritise tasks, making timely decisions within set guidelines and deadlines, and knowing when to escalate issues
Passionate about community and sustainability and eager to make a real difference
Experience required
Ideally 5+ years of PR/marketing or community engagement experience
Able to demonstrate ability to project manage
Strong copywriting skills to write creatively and effectively to different audiences
Proficient with spreadsheets and able to interpret data
Strong presentation skills
Driving licence to travel to stores and community projects
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
We’ll also equip you with a benefits package that includes:
Competitive bonus
Save-as-you-earn scheme
Private Medical and Life Assurance
Contributory pension scheme
Colleague discount
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
You’ll work from our Support Centre in Watford, where our marketing team are based, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Wickes:
Wickes is a digitally-led, service-enabled home improvement retailer. With an extensive range of products and DIY brands, a Kitchen & Bathroom design and installation service and a bespoke loyalty scheme for local trade, Wickes is the perfect partner to help with both small and large-scale projects. With 230 stores across the UK and an extended range online, it has everything customers need, whether an amateur DIY-er or trade professional.
We take pride in creating a workplace that is not just a job but a vibrant community. We believe in the power of teamwork, where every individual plays a crucial role in our success. Our retail environment is fast-paced, and our team is committed to delivering excellence while fostering a culture of collaboration and inclusiveness.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form
