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  • Data Analyst

  • Business: Wickes
  • Sector: Head Office Support & Admin
  • Location: Watford, Hertfordshire
  • Salary: Excellent + bonus + benefits
  • Hours of work: 37.5
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 11-Jun-2020
  • Job reference: 24874

Job Description

Wickes is an exciting, fast paced, changing environment and we have a lot going on for 2020! We strongly believe our culture is one of the many reasons people join us as well as the opportunity to excel and get involved in different initiatives, we’re a great bunch!


We are looking to recruit a Data Analyst to join our Head Office Team here in Watford on a permanent basis….


Main purpose of job:

Support the Commercial teams and the wider business by delivering business critical analysis, allowing the business to practice data led decision making. Achieve this by clear and concise communication of occasionally complex information, suitable for various audiences, to support the commercial teams on a wide variety of areas.

Key responsibilities:

  • To manage requests in all elements data changes, and the identification of any data quality rules associated in delivering business data changes

  • To own and maintain the structure and contents of Wickes Product Information Management system (PIM)

  • To ensure that work coming into the department is prioritised checked for accuracy, and all queries answered before updates are made effective

  • To ensure tasks carried out in the department are completed in a timely & efficient manner maintaining the highest level of accuracy

  • To provide support and advice to Commercial and Web/Marketing with regards to the many and varied tasks that arise

  • To commit time to IT development and engineering teams and where applicable take on the role of a ‘product owner’ for Data Management where tools and functionality is required to benefit the development of the working function

  • To continually challenge existing processes and systems to deliver a more efficient and profitable operation

  • To ensure delivery of objectives

  • To enhance the reputation of the department for quality and high level of service

  • Developing and managing workflows in the creation & maintenance of product & structural data in support of the Group Data quality Strategy and providing support in delivering  initiatives

  • The role requires innovative working, out of the box thinking and a common sense approach to ensure that work is completed in an accurate, timely and efficient manner, ensuring that all trading functions throughout the business can continue to operate efficiently and profitably

  • The systems, procedures and data sets are complex, requiring high attention to detail in conjunction with a robust, pragmatic and results driven approach

  • This role requires the ability to work with initiative, applying good logic to problem solving and ensuring all end user implications are covered

  • Training will be provided in areas such as Talend, Hybris and PIM, but a good working knowledge of data structuring tools is important

  • In managing requests, the role requires the ability to plan and prioritise tasks and providing updates and results highlighting data quality issues

  • Actively seek and identify opportunities to improve efficiencies across the Department seeks and values feedback from peers & colleagues 

  • This role will require a high level of analytic skill drawing on industry / consumer trends, customer feedback and web analytics to forge a best practice approach in delivering data change requests

  • The job holder will need to be able to grasp complex data relationships and assess the integrity of information and act accordingly to both prevent errors and ensure the highest levels of accuracy possible

  • Business critical workload planning, system development and working with developers  


What are we looking for?

  • Extensive administration or retail experience

  • Excellent customer service, communication and interpersonal skills

  • Highly organised, methodical and has high attention to detail

  • IT project experience would be an advantage

  • Able to work under pressure to tight deadlines

  • Self-motivated and able to problem solve

  • Highly proficient in IT systems - MS Applications

  • Ability to understand and write technical documentation

  • Experience with MS Office and data programs

  • Familiarity with administrative duties

  • Experience using office equipment

  • Typing speed and accuracy

  • Excellent knowledge of correct spelling, grammar and punctuation

  • Confidentiality

  • Organization skills, with an ability to stay focused on assigned tasks

  • Office based role as it requires constant communication with Commercial teams and adhoc meeting inside the team


What can we offer you?

Wickes is more than just the nation’s favourite DIY store. We’re part of the Travis Perkins Group, one of the UK’s top employers. That’s why the first thing you’ll notice at Wickes is the way everyone pulls together.  It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.


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