Wickes are a digitally led, service enabled organisation with a project in every home.
Are you looking for your next opportunity within Marketing? Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?
If the answer to the above is ‘yes’ then Wickes is the place for you!
We are thrilled to be recruiting for an experienced data analyst to join the insight team on a 12 month contract to support us through a busy time.
Role purpose:
Following the demerger of Wickes last year, and the associated data and reporting changes, mean we are looking for some temporary support for the Analytics team. We are responsible for providing ad hoc analysis and reporting to ensure the customer is at the heart of all we do here at Wickes. We are looking for an adaptable, self-starting analyst with strong SQL skills (preferably in the cloud but not essential) and experience in analytics and reporting to join our small team. Our main aims are to support the business with advanced analytical and reporting skills, driving forward our customer understanding in these unprecedented times. We are a google based business so experience in this environment is useful but not essential.
Our Team aims to support Marketing teams and the wider business by delivering business critical analysis and reporting. The areas we cover include Customer behaviour, shopping channel insight, Loyalty scheme data and a wide variety of other business metrics.
The ideal candidate will be adaptable, have good time management, enjoy problem solving and have a cheerful demeanour.
Key Accountabilities:
Work closely with the customer research team to put the customer at the heart of everything we do
Use our customer data to drive customer understanding to the whole of the business, creating reports and insight as required
Create and run reporting on TradePro, our Trade loyalty scheme, supporting this with additional insight and analysis to drive it forward for customers
Support reporting on our customer feedback to ensure the business hears what our customer think of us
Design and produce regular reporting to support decision making across the business
Provide analytical support on business questions across a wide range of topics
Investigate and present conclusions across a wide range of topics
Ensure the Marketing Teams are supported with data and insight into customer behaviour and cross channel metrics
Provide cross channel support to drive all parts of the multichannel offering forward
What are we looking for:
Education to degree level with at least A level Maths.
Numerical degree and spreadsheet or analytical language skills/Qualifications (preferred)
Previous use of SQL and reporting. Advanced data handling skills.
Google Cloud Platform experience, particularly BigQuery and Datastudio. Experience in a retail or Marketing function
Strong analytical skills combined with confident communication skills.
Knowledge from Retail or Marketing analytical positions.
Enthusiasm.
Takes ownership.
Self motivated, possessing the ability to encourage and motivate colleagues.
Takes genuine pride in what they contribute.
What can we offer you:
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us
We’ll also equip you with a benefits package that includes
Competitive bonus
Save-as-you-earn scheme
Contributory pension scheme
Colleague discount
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
We have recently re-opened our Support Centre in Watford, where our Marketing team are based, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Us:
Wickes is a multi-channel retailer operating in the home improvement market. With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
Please note: All offers of employment are subject to DBS / background checks.
"Please contact us if you require any adjustments within the application process, wickesrecruit@wickes.co.uk If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.”
