Search
Search

Nights Ecom Line Manager

Northampton, Northamptonshire

£35,000 per annum plus bonus and benefits
  1. Full Time
25/10/2022

44778

This vacancy has now expired. Please see similar roles below...

We are a digitally led, service enabled organisation with a vision to have a project in every home.
We are more than the nation’s favourite DIY store, we are a growing multichannel organisation, with a strong culture of authenticity and innovation.

For over a decade Wickes have led the Kitchen and Bathroom industry in operational excellence whilst maintaining our reputation for award-winning customer service & now we are extending into areas such as Home Office and beyond.

The Role…

An opportunity has arisen to join the MCFC team as Nights Line Manager. Now as we build for further growth the role will help us drive customer satisfaction and deliver otif . The role will work with the fellow Line Manages, reporting directly into the Op’s Managers. You will also engage senior stakeholders giving updates on new efficiencies & ideas as well as periodic updates on performance measures/kpi.

Who are we looking for?

  • Someone with Management experience already working at Line Manager level.
  • Any 5 out of 7 working rota
  • Enthusiastic approach to work, “can do attitude!”. 
  • Flexible, Organized, strong planning skills. 
  • Someone who can motivate, influence and develop their Team. 
  • Focus on continuous improvement.
  • Strong Ecommerce experience. 
  • Customer Satisfaction focused
  • Strong Communication skills 
Key Accountabilities:
  • Working to challenging KPI’s, understand and produce own KPI’s that demonstrate control of the operation, effective target setting and measurement
  • Set daily targets for achievement across designated sections. Plan and control weekly labour requirements for assigned section / sections ensuring sufficient capability to meet fluctuating workload. Identify and react to potential problem areas within the section / sections which may require further reporting including both financial and trend analysis.
  • Liaise with Senior Managers to ensure operational targets are identified, that regular measurement is taken against these targets and that remedial action is taken as appropriate.
  • Develop a highly motivated team of potential leaders by encouraging open communication and holding regular briefing sessions and chairing minuted operational meetings as required.
  • Ensure all Health and Safety Legal requirements are met and adhered to.
  • Liaise with other shifts when required to ensure continued efficiency and better service levels as appropriate.
  • Ability to understand volume fluctuation and to alter shift resource and headcount in order to accommodate changing volume.
  • Creation, ownership and delivery of continual improvement of operational processes and practices within the operation.
 Apply now!

Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.


Vacancy Reference #44324

Our application process

  • Submit your resume
  • Answer some questions
  • Interview process
  • Join us for onboarding

Please note, we would never ask for any form of payment to support a job application or relocation for a role.

jobs

Related Jobs

Latest Jobs


We are sorry but we currently have no roles in this area but we are always updating our latest roles so please check back again.

Otherwise have a look at some of the amazing work our colleagues are doing and what you can look forward to when you join us.

  1. Our Culture
  2. Inclusion and Diversity
  3. Our Sustainability Journey
  4. Our Tech Journey
posts

Related Posts

Top Interview Tips

Teaser

Career tips and advice

Content Type

Blogs

Publish date

06/13/2023

Summary

What are the most popular interview questions? We know the job application processes can be nerve-wracking, so we’ve put together a list of some of our most common interview questio

Teaser

Take a look at our Wickes recruitment teams top tips for interviews

Read full article
cartoon hands holding up CVs
A step-by-step guide to creating a standout CV

Teaser

Career tips and advice

Content Type

Blogs

Publish date

03/17/2022

Summary

Applying for a new job can be a daunting task, so taking manageable bitesize steps can be a really helpful way forward. One of the first tasks is to create a CV that will help you stand out from

Teaser

We’ve put together some handy tips for preparing a CV that will get you noticed.

Read full article
George Welsh

by

George Welsh

George Welsh

by

George Welsh