Operations Manager - HDC

• Someone with Management experience already working at Line Manager level or above.

• Flexible across the 7 day working week

• Ability to influence and work with the senior management team to inspire an already thriving team

• Enthusiastic approach to work, “can do attitude!”.  

• Displays winning behaviours.

• Someone who can recognise and promote Equal Opportunities & the organisations Diversity.

• Adaptable, organised, time critical decision maker, strong forward planning skills. 

• Someone who can motivate a diverse team and drive engagement 

• Focus on continuous improvement in various areas of work environment

• Active listener who is able to adjust their communication style to their audience to get buy in from their stakeholders

• Someone who supports their team in their personal development journey and promotes learning culture

• Inspirational leader with coaching skills to promote the right behaviour at work 

Key Accountabilities:

• Ensuring all orders are picked accurately, packed adequately and dispatched on time.

• To ensure compliance to procedures in all areas of responsibility

• To provide leadership, coaching and direction to colleagues in all warehouse areas

• Monitor the cost of site consumables, and ensure efficiency and availability of this key cost line.

• To ensure that sales and profit targets are achieved together with the effective maintenance of operational standards in accordance with Company policies & procedures. 

• To act as a catalyst in identifying opportunities to improve business performance through active reviews of current process and procedure.

• To ensure that all orders generated from the Wickes website are fulfilled within the required time-scales, and the best standards and service levels. 

• To ensure, store deliveries are completed OTIF by adhering to site H&S regulations.

• Drive change within the operation, to further improve profitability and performance of the site.

• P&L responsibilities and understanding, reportable to senior managers.

• Providing support, guidance & performance management of the management team.

• Able to confidently manage external relationships with contractors and visitors on site and maintain key operational and customer service standards at all times.