

Regional Installations Manager
Oxford, Oxfordshire
- Full Time
46369
This vacancy has now expired. Please see similar roles below...
Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
The role we're recruiting for:
To recruit, retain and utilise a network of installation businesses within a determined area.
To manage installation standards via monitoring and the application of risk management methodology,.
To ensure installation businesses are compliant with all appropriate Health and Safety, legislative and business requirements.
To implement a continuous improvement culture within existing Installation Service levels.
To understand and match the needs of our customers, our business and our installers.
To support the management of remedial cost control.
To provide support to the Store Network, National Customer Service Centre, our customers and installers.
To implement high levels of Customer Service.
To drive and improve installation performance through the Store Management and Design Consultant population.
What we are looking for:
Previous experience of working in a field based environment
Kitchen, Bedroom, Bathroom, Tiling, Flooring or other installation experience
Retail / Customer Service Experience
Sound understanding of Part P, Gas Safe, Asbestos, CDM regulation etc
Experience of working in a budgeted controlled environment where costs v benefits are considered
Proven ability to influence all levels across the business and behave as an advocate of the Installation Service
Strong leadership skills and proven experience
Proven ability to work with and manage third party relationships
Technical knowledge to a sufficient level to be able to establish what is a ‘competent’ installation and arbitrate when conflict occurs between customer, installer and store
Problem solving abilities and capable of working in a multi layered environment.
Customer focused with a proven ability to generate enthusiasm for their work across the business and promote the Wickes brand
Full Driving Licence
Flexibility in working patterns
What we can offer you?
Our strong family values and 'cornerstones' lie at the heart of the success of our journey. If matching your ambition to our culture is an exciting prospect, there's never been a better time to join us.
Job vacancy reference #46369
And if, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of perks on top of a salary that grows with you as you grow in our business.
"Please contact us if you require any adjustments within the application process, wickesrecruit@wickes.co.uk If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview."
You'll be a great fit at Wickes if:
- You like working with people
- You're happy to help even if it isn't your job
- Enjoy working in a team
Watch the video and find out more about inclusion at Wickes
Wickes culture
Wickes’ culture is considered its best kept secret. Explore our values below.
Our culture & valuesOur application process
- Submit your resume
- Answer some questions
- Interview process
- Join us for onboarding
Require an adjustment?
Please contact us if you require any adjustments within the application process.
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Let's Do it Right
Let’s attract and nurture the very best talent at all levels Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Building your careerLet's Do it Right
Let’s embrace the vast range of cultures and experiences within our company Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day Let’s continue to treat everyone fairly and equally, regardless of his or her status
Find out moreLet's Do it Right
Let’s attract and nurture the very best talent at all levels Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Building your careerLet's Do it Right
Let’s embrace the vast range of cultures and experiences within our company Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day Let’s continue to treat everyone fairly and equally, regardless of his or her status
Find out more