Search
Search

Future Focus Network

We aim to create a business that is ready for the future and where everyone can thrive, regardless of age and experience. We want to support and engage with customers and colleagues in building a more sustainable future for themselves, their families, and their communities.

Why we started...

We actually started as a Youth Board whose aim was to act as a voice for the younger colleagues across the business.

Over the years, the Youth Board took on a few different forms but we identified that all our ideas were focused around the future of Wickes - whether that’s the current young colleagues who are our future leaders, how we appeal to younger customers, or how the business can be more sustainable - and so we rebranded as the Forward Focus Network.

snippet image
snippet image

Future Focus

We are proud of the progress we have made so far:

We delivered several colleague focused events in 2022, to drive engagement on environmental issues across the business. These have included: Clothes donations, Waste awareness week for store colleagues, British Retail Consortium’s Climate Action Week and sourcing reusable cups for Support Centre colleagues to encourage people to reduce the number of disposable cups used in the office

Using our colleague learning and communication platform the Forward Focus Network created a Climate and Sustainability learning platform that brings together information about our broader Responsible Business Strategy, as well as updates from international climate conferences (for example COP 27), and giving access to learning materials. 

It’s really easy to get involved with the network. When you join our business you’ll get a link to join any of the various I&D network Google Spaces. From there you can read all what’s going on for the network and learn how to get involved, whether that’s signing up to become an ally, or getting involved in our activities and events.

jobs

Latest jobs

Retail Supervisor

Salary:

£12.86 per hour

Location:

Burgess Hill, West Sussex

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

West Sussex

Description

About the role...Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder

Reference

100153

Expiry Date

01/01/0001

Hiele Moslemi

Author

Hiele Moslemi
Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Harlow, Essex

Position type

Fixed Term Contract

Hours

12

Area of interest

Customer Assistants

Contract Type

Part Time

County

Essex

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100150

Expiry Date

01/01/0001

Find out more
Customer Service Assistant

Salary:

£12.21 per hour

Location:

Watford, Hertfordshire

Position type

Temporary

Hours

6

Area of interest

Customer Assistants

Contract Type

Part Time

County

Hertfordshire

Description

The Role...Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the

Reference

100148

Expiry Date

01/01/0001

Find out more
Retail Supervisor

Salary:

£12.86 per hour

Location:

Reading, Berkshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Berkshire

Description

About the role...Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder

Reference

100147

Expiry Date

01/01/0001

Find out more
Retail Supervisor

Salary:

£12.86 per hour

Location:

Kettering, Northamptonshire

Position type

Permanent

Hours

39

Area of interest

Customer Assistants

Contract Type

Full Time

County

Northamptonshire

Description

About the role...Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder

Reference

100146

Expiry Date

01/01/0001

Find out more
Kitchen & Bathroom Design/Sales Consultant

Salary:

Competitive

Location:

Winchester, Hampshire

Position type

Permanent

Hours

39

Area of interest

Kitchen & Bathroom Showroom

Contract Type

Full Time

County

Hampshire

Description

Helping the nation feel house proud. The role If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and cre

Reference

100145

Expiry Date

01/01/0001

Hiele Moslemi

Author

Hiele Moslemi
Find out more
Field Installations Manager - Wimbledon Area

Salary:

Competitive + Bonus + Benfits

Location:

Wimbledon, Greater London

Position type

Permanent

Hours

40

Area of interest

Divisional Installations Manager

Contract Type

Full Time

County

Greater London

Description

The role... As a Field Installations Manager, you’ll play a key part in delivering exceptional service to our customers and installers. Your main tasks will involve guiding and supporting a network of

Reference

100144

Expiry Date

01/01/0001

Find out more
Service Centre Coordinator - 9 months FTC

Salary:

Competitive + Bonus + Benefits

Location:

Northampton, Northamptonshire

Position type

Fixed Term Contract

Hours

40

Area of interest

Installers

Contract Type

Full Time

County

Northamptonshire

Description

We are recruiting for two Service Centre Coordinators to join our team for a period of 9 months. The purpose of these roles will be to effectively deliver the end-to-end operational processes within t

Reference

100142

Expiry Date

01/01/0001

Find out more
Service Delivery Manager - Installations Operations

Salary:

Competitive + Bonus + Salary

Location:

Northampton, Northamptonshire

Position type

Permanent

Hours

40

Area of interest

Installers

Contract Type

Full Time

County

Northamptonshire

Description

We are recruiting for a Service Delivery Manager to lead and manage the Installer Operational Support Team, ensuring the seamless and continuous operational effectiveness of our Installer network. Thi

Reference

100141

Expiry Date

01/01/0001

Find out more
View all jobs
post-widget

Fresh off the shelf

Top Interview Tips

Teaser

Career tips and advice

Content Type

Blogs

Publish date

06/13/2023

Summary

What are the most popular interview questions? We know the job application processes can be nerve-wracking, so we’ve put together a list of some of our most common interview questio

Teaser

Take a look at our Wickes recruitment teams top tips for interviews

Read full article
International Womens Day - Celebrating Our Colleagues

Teaser

Store Operations

Content Type

Blogs

Publish date

03/07/2023

Summary

Su Middleton Su joined Wickes 28 years ago and has worked her way through the ranks from Store Colleague, to Regional Operations Manager. Su has always been an advocate for champion

Teaser

For International Women’s Day, we sat down with Su to learn more about her lived experience at Wickes and what it is that allows her to feel at home here.

Read full article
Top tips for our assessment centre

Teaser

Support Functions

Content Type

Blogs

Publish date

02/17/2023

Summary

Top tips for preparing for our assessment centre If you’re considering a new role in the new year, you’ll want to be as prepared as possible going into the application process. It

Teaser

Find out some top tips for our store assessment days.

Read full article