Job Description
Wickes are a digitally led, service enabled organisation with a project in every home.
Wickes’ culture is a best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. It’s an exciting time in Wickes’ history as 2020 will be the year that Wickes demerges from the Travis Perkins group and becomes a FTSE 200 company in its own right.
We are excited to announce that we are recruiting for a Data and Project Operations Assistant to join our team here in head office. The role is focused around the use of our in house document authorisation systems and full training will be provided.
Role Purpose
To ensure the efficiency and profitability of the company through our in house ODAS (Online Document Authorisation Systems) management. To identify and address current procedural opportunities and training needs and to reduce losses. To support the Profit Protection Managers in driving down shrinkage losses by partaking in other shrinkage related initiatives.
Principal Accountabilities
To plan and support the delivery of the ODAS shrinkage budget through key stakeholders and identify opportunities / make recommendations to the Profit Protection Management team.
To support the engagement, education and coaching of store teams by identifying training needs and delivering coaching sessions to reduce losses through ODAS.
Investigate closed invoice losses and recoup charges by liaising with store and purchase ledger teams.
Build relationships with Wickes commercial departments and supplier purchase ledger teams to enable better understanding and control of losses through ODAS.
Provide remote support to stores who require 1-2-1 assistance.
Provide MI both weekly and periodically to highlight concerns and drive compliance. Produce early warning data for STM’s and senior leadership to address at store level.
Support in other shrinkage reduction initiatives in conjunction with the Profit Protection Managers where opportunities exist.
What are we looking for:
GCSE Maths / English
Computer Literate in Excel
Experience in use of Google sheets
Data Entry
Worked in a customer facing environment
Worked in a fast paced environment
Good listening skills
Effective communicator
Able to remain calm under pressure
Can analyse and interpret data
Ability to coach and develop others
Stock management processes
What can we offer you?
20% company discount
25 days holiday, (with option to buy 5 days more)
Company bonus scheme
Pension scheme
Save As You Earn scheme
Buy As You Earn scheme
Childcare vouchers
Life Assurance
Health & Wellbeing, including Employee Assistance Programme
Financial Education & loans
Rewards & discounts with over 1,000 retailer offers available
Colleague recognition awards