The Role...
The Home Delivery Support Analyst plays a crucial role in supporting the Wickes Home Delivery multi-carrier network through diligent data analysis, comprehensive performance reporting, and contributing to continuous improvement initiatives. This position focuses on transforming raw data into actionable insights, enabling effective management of carrier performance, enhancement of customer satisfaction, and operational efficiency. The role will also provide broader data analysis and reporting support to other sectors of the Distribution team as required, utilising tools such as Google Sheets and SQL via BitQuery.
About you...
Proven experience in a data analysis or reporting role; Demonstrable experience using spreadsheet software (e.g., Google Sheets, MS Excel) for data manipulation and reporting at an advanced level; Experience in managing and
interpreting large datasets; Strong analytical and problem-solving skills with excellent attention to detail; Proficient in data extraction, manipulation, and interpretation.
What we can offer you...
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement
here or let us know when you apply and we can talk this through as part of your application process.
Apply Now
"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form" 
