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Internal Communications Manager

Watford, Hertfordshire

competitive + bonus + benefits
  1. Full Time
12/09/2023

45386

This vacancy has now expired. Please see similar roles below...


Here at Wickes we are looking to recruit an Internal Communications Manager on an FTC basis for a period of 12 months.


The purpose of this role is to achieve and maintain high engagement and build Wickes’s reputation, regular engaging communication is required to inform, inspire and involve Wickes colleagues. 


This role is responsible for creating and delivering clear, timely and engaging internal communications. that are coordinated and efficient, and focused on promoting Wickes’s strategic aims and objectives.


Key Responsibilities:

  • Leading the communications of complex change programmes and our Responsible Business programme 

  • Supporting the creation and delivery of content for all communication channels to all colleagues ensuring readership is maintained and increased over time, that there is a regular flow of content and support with developing the channels further to easy access  

  • Responsible for the ongoing internal communications listening strategy to ensure there is a two way dialogue across the organisation resulting in tailored comms and engagement

  • Responsible for successfully coordinating and delivering communications to our Support Centre and Distribution sites by ensuring activity, change or new information is clear, concise and delivered in a timely manner

  • Support with the delivery of events which include content to logistics that all form part of the Internal Communications and Engagement strategy 

  • Support  to coordinate and maintain a business wide content calendar and time log to drive a positive news flow and corporate awareness of Wickes internally

  • Support the Head of Communications and Engagement with key communication projects


What are we looking for:

  • Good written and spoken English - educated to A level

  • Previous communication experience of 7-8 years

  • Previous internal communication experience in a retail environment looking for an experienced comms manager role

  • Ability to communicate clearly and concisely, distil key messages and tailor information for different audiences

  • Able to respect and manage confidential and sensitive information

  • Responsive and able to react quickly when challenging situations occur

  • Proactive and work on own initiative 

  • Multimedia editing skills, advanced Excel and PPT skills

  • Understanding of internal communication and knows what best in class looks like in comms

  • Awareness of latest digital and social media channels and how to use and analyse them.


What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us 


We’ll also equip you with a benefits package that includes 


  • Annual bonus

  • Save-as-you-earn scheme

  • Contributory pension scheme

  • Colleague discount 

  • Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme


Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 


We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 


About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.6Bn across 230 stores delivered by 8,000+ colleagues.  


But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.



Please note: All offers of employment are subject to DBS / background checks





Vacancy Reference #

Please contact us here if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.

Our application process

  • Submit your resume
  • Answer some questions
  • Interview process
  • Join us for onboarding

Please note, we would never ask for any form of payment to support a job application or relocation for a role.

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