We are currently recruiting for a Product Administrator to join our wider Commercial Operations team, based in our Support Centre in Watford.
The purpose of the role is to support the Commercial teams and the wider business by delivering business data entry, allowing the business to practise data led decision making. Achieve this by clear and concise communication of occasionally complex information, suitable for various audiences, to support the commercial teams in a wide variety of areas. These will include price and promotions, competitor prices, promotions and range, and a wide variety of other business metrics. This will allow the Wickes business to adapt and thrive in the fast moving world of modern retail, increasing customer loyalty, sales, profit and market share.
This role is primarily a data entry role, within the role your main responsibilities will include collecting and entering data in databases and maintaining accurate records of valuable company information:
Key responsibilities:
See your product through its journey from its original source, anywhere in the world, right through to it being put onto the shelves in one of our stores
Maintain and update records within various management information systems
Update the system with products discounts/support on a regular basis
Day to day responsibilities including liaison with commercial teams, creating information to ensure our products are correctly inputted into the system
Working across various different systems within the role so it important for you to be detail oriented
Dealing with sensitive nature on a day to day basis
You will have to work to tight deadlines
From day one you can expect to be trusted with real responsibility, as this role is vital within our business
Provide administrative support to ensure all pricing requirements are met within set SLA`s
Responsible for the conversion and uploading of price changes
Insert customer and account data by inputting text based and numerical information from source documents within time limits
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and perform backup operations
Scan documents and print files, when needed
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies
Ensure proper use of office equipment and address any malfunctions
What are we looking for:
The ideal candidate will be adaptable, have good time management, enjoy problem solving and have a cheerful office demeanour. As a part of a hard working, dedicated team you will need the confidence to build relationships, be prepared to work at pace, hold your own under pressure and most of all not be afraid to get stuck in. We are also looking for:
Extensive administration or retail experience
Excellent customer service, communication and interpersonal skills
Highly organised, methodical and has high attention to detail
Able to work under pressure to tight deadlines
Self-motivated and able to problem solve
Highly proficient in IT systems - MS Applications
Ability to understand and write technical documentation
Proven data entry work experience, as a Data entry operator or Office clerk
Experience with MS Office and data programs
Familiarity with administrative duties
Experience using office equipment
Typing speed and accuracy
Excellent knowledge of correct spelling, grammar and punctuation
Confidentiality
Organisation skills, with an ability to stay focused on assigned tasks
Office based role as it requires constant communication with Commercial teams and ad-hoc meeting inside the team
What can we offer you:
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us
We’ll also equip you with a benefits package that includes:
Competitive bonus
Save-as-you-earn scheme
Contributory pension scheme
Colleague discount
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
